I have had mitch trouble with these new agents (plex movie and Plex tv series). I have alredy poasted reports about it falsely adding metadata to items specified as personal media (thought that option got removed so techically i guess its solved) and i recently found out that the .plex ignore stoped working on folders.
Right after i upgraded to new tv agent it found multiple new episodes on multiple shows. I inspected them and noticed it was a mix of Behind the scenes, extras and TSV files. At the moment of the log dump plex had wrongly matched Family guy season 1 to multiple behind the scenes and extras from a separate extras folder.
Are you sure this had worked before?
At least I’m completely unaware of an option to simply name a folder “ignore” for Plex to ignore it (e.g. R:\Download\Tv-shows\Robotech Protoculture Collection [480p][5.1][Eng Only][Hi10p]\ignore\The Masters EXTRAS).
I hate to sound a bit like a broken record – but file naming matters and your tv-show organization is all over the place. So I’m at least not totally surprised it gives Plex the hiccups (no offense)
Yes I know naming a folder ignore does not tell plex to ignore it. I named it ignore so that I would know that is ignored content. In that ignore folder I have a .plexignore file with the code “*.mkv” so all its content is ignored. Robotech works fine and was properly matched and properly ignored. I have pointed out flaws in the .plexignore functions related to the new agent but that is for another topic .plexignore stops working after agent “upgrade” (Plex Tv Series)
The issue im trying to adress is the fact that plex seem to no longer automatically ignore bonus material like extras and behind the scenes. It even matched VTS files (from dvd rip, VIDEO_TS folder)(I see now I said “TSV” files earlier but I meant VTS). This happened in Q:\Downloads\Tv-Shows\The Fish & The Fly\Season 4\VIDEO_TS
I know my naming in many places are bad but I usually don’t bother manually changing it if it works and Robotech still works even in the new agent. My naming is correct at the situation of Family guy (I:\Downloads\Tv-shows\Family.Guy.S01-S16.DVDRip.EXTRAS.x265.HEVC.AC3-5.1.MULTI) but but it still matches extras which it didn’t do before the agent upgrade.
How is that „correct“ or in line with any naming schema (except your own)?
Try:
Tv-shows
Family Guy
Season 16
<extra type folder>
Where <extra type folder> is e.g. Deleted Scenes, Featurettes, Interviews…
If you say „it worked before upgrading to the new agent… did you use some 3rd party agent? Plex on its own didn’t recognize any local extras for tv-Shows before this update.
I agree the naming isn’t perfect, but its not terrible either, I have far worse naming elsewhere without any problem. I tested the perfect naming convention now and it still matches the extras folder Plex Media Server Logs_2021-04-29_19-27-31.zip (6.4 MB) .
The problem i’m trying to bring to light is the fact that plex says on their wiki page that if the extras folder contains the word extras its suppose to ignore it, which it does not.
Plex will automatically ignore and exclude certain content:
Sub-folders that include the words `extras` , `samples` , `bonus` , or `bonus disc`
The extras folder, has a common naming “EXTRA.CUTAWAYS.EXTRAS.CAST”. They try to hit many key-words, including extras, which plex still matches into season 1, even when the rest of the folders are named correctly.
This might be way out there, but I’m thinking this has to do with the trouble plex seem to have with ignoring folders with the new plex agent, which I pointed out here .plexignore stops working after agent "upgrade" (Plex Tv Series)
I’m guessing it uses the same mechanism to ignore folders, and if its not working then i guess extras folders does not get ignored as supposed to.
When they say sub-folders i think they mean from the top folder" Family guy"'s point of view. I don’t think its uncommon for extras folder to live alongside the seasons folders. But to be sure I tested to move the extras folder from:
I:\Downloads\Tv-shows\Family Guy\EXTRA.CUTAWAYS.EXTRAS.CAST
to:
I:\Downloads\Tv-shows\Family Guy\Season 01\EXTRA.CUTAWAYS.EXTRAS.CAST
and then I did a scan, it still matches the extras material to season 1 so I get 28 episodes instead of 14. Plex Media Server Logs_2021-04-29_19-27-31.zip (6.4 MB)
But since it works for you maybe it’s not broken per say, it could just be some annomality. Are you sure you have upgraded the agent?
Short update here:
I’ve had a chance to chat with some of the devs and they were able to pin down the issue. Turns out this is due to how different libraries handle regular expressions… and while the new agent covered the more common scenarios, it no longer lived up to the design at hand with your use case (putting that spec to the extreme)
From what I understand this is going to be addressed/fixed in a future release of the Plex Media Server.
