Server Version#: very latest
Player Version#: web page
When I click on pictures I have just added (refreshed metadata first) I get an error:
PLAYBACK ERROR
An error occurred loading items to play.
I tried following the database corruption steps, and that did not fix it.
Grab the logs please.
Need to look for bad_cast in them.
Please show me if you find them and specify exact PMS version. (sometimes, “latest” changes daily)
The release from today latest 
Will gran logs in a bit.
Interestingly… htpc client seems to see them ok. A druid mostyly ok, but a little weird… it spins on sone pics.
Will try to gather logs with all 3
Here is the spot in the logs.
this is from web interface, and only if I go via timeline. If I go via Library tab I can see them just fine. Also, can see them just fine from Roku. Android is a little flaky but works for the most part.
| #2491 | Jun 03, 2021 01:04:50.772 [0x7fdcdaab5b38] ERROR - Unknown metadata type: folder |
|---|---|
| #2492 | Jun 03, 2021 01:04:50.793 [0x7fdcdab1bb38] ERROR - Unknown metadata type: folder |
| #2493 | Jun 03, 2021 01:04:52.492 [0x7fdcdcf78b38] WARN - QueryParser: Invalid field ‘cluster?clusterZoomLevel’ found, ignoring. |
| #2494 | Jun 03, 2021 01:04:55.935 [0x7fdcdcecdb38] ERROR - Exception handled: std::bad_cast |
Thank you.
We have another ticket open for this problem as well.
I’ve added this info to mine then linked mine with that other ticket (opened a few hours earlier)
The “Type Folder” and “QueryParser” errors can be ignored. You’re seeing Engineering’s longer term development work there. It’s harmless.
So… known issue?
Is there a list that we can see?
Plex doesn’t maintain a public issue tracker because what we use also contains work which is in-flight and not ready for public disclosure. Maintaining two bug lists would not be viable (logistics)
This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.
