Server Version#: very latest
Player Version#: web page
When I click on pictures I have just added (refreshed metadata first) I get an error:
PLAYBACK ERROR
An error occurred loading items to play.
I tried following the database corruption steps, and that did not fix it.
Grab the logs please.
Need to look for bad_cast in them.
Please show me if you find them and specify exact PMS version. (sometimes, “latest” changes daily)
The release from today latest 
Will gran logs in a bit.
Interestingly… htpc client seems to see them ok. A druid mostyly ok, but a little weird… it spins on sone pics.
Will try to gather logs with all 3
Here is the spot in the logs.
this is from web interface, and only if I go via timeline. If I go via Library tab I can see them just fine. Also, can see them just fine from Roku. Android is a little flaky but works for the most part.
| #2491 | Jun 03, 2021 01:04:50.772 [0x7fdcdaab5b38] ERROR - Unknown metadata type: folder |
|---|---|
| #2492 | Jun 03, 2021 01:04:50.793 [0x7fdcdab1bb38] ERROR - Unknown metadata type: folder |
| #2493 | Jun 03, 2021 01:04:52.492 [0x7fdcdcf78b38] WARN - QueryParser: Invalid field ‘cluster?clusterZoomLevel’ found, ignoring. |
| #2494 | Jun 03, 2021 01:04:55.935 [0x7fdcdcecdb38] ERROR - Exception handled: std::bad_cast |
Thank you.
We have another ticket open for this problem as well.
I’ve added this info to mine then linked mine with that other ticket (opened a few hours earlier)
The “Type Folder” and “QueryParser” errors can be ignored. You’re seeing Engineering’s longer term development work there. It’s harmless.
So… known issue?
Is there a list that we can see?
Plex doesn’t maintain a public issue tracker because what we use also contains work which is in-flight and not ready for public disclosure. Maintaining two bug lists would not be viable (logistics)
