No Agents Showing up
Plex Version is 9.12.19
Web Version is 2.4.23
I have no idea why I am not getting any agents
also I have trend micro for a Virus Protection
I have tried Uninstalling and reinstalling all version since I first started using plex
This error is normally a firewall issue
URLError: <urlopen error [Errno 10061] No connection could be made because the target machine actively refused it>
Check that there is an inbound rule :
Protocol: TCP
Local Port : 32400
Remote Port : Any
Remote IP: Any
Action: Allow
Scope: All Networks
This is a port rule independent of any firewall rule for the program files
I Do have the inbound rule but still only showing Home Movies also tried to reinstall.
need to see the logs - server log and PMS Plugin Logs after restart
Here you go
missed it.
same issue still
server is getting timeouts on requests to the python plexscripthost bundles processes that got started
Nov 25, 2015 12:16:15:391 [1328] ERROR - Timeout or error reading status line from plug-in pipe [com.plexapp.agents.fanarttv], we're killing it.
Nov 25, 2015 12:16:15:424 [4476] ERROR - Timeout or error reading status line from plug-in pipe [com.plexapp.agents.htbackdrops], we're killing it.
Nov 25, 2015 12:16:15:424 [7988] ERROR - Timeout or error reading status line from plug-in pipe [com.plexapp.agents.lastfm], we're killing it.
eg for first one - it was started 3 minutes earlier
Nov 25, 2015 12:13:15:393 [1328] DEBUG - Starting plug-in C:\Program Files (x86)\Plex\Plex Media Server\Resources\Plug-ins-f38ac80\Fanart-TV.bundle.
Nov 25, 2015 12:13:15:394 [1328] DEBUG - [com.plexapp.agents.fanarttv] Agent not known by system, so we're starting for sure.
Nov 25, 2015 12:13:15:394 [1328] DEBUG - Starting file watcher for com.plexapp.agents.fanarttv
Nov 25, 2015 12:13:15:395 [1328] DEBUG - Plugin::createProcess: Creating plugin process: "C:\Program Files (x86)\Plex\Plex Media Server\PlexScriptHost.exe" "C:\Program Files (x86)\Plex\Plex Media Server\Resources\Plug-ins-f38ac80\Framework.bundle\Contents\Resources\Versions\2\Python/bootstrap.pyc" "C:\Program Files (x86)\Plex\Plex Media Server\Resources\Plug-ins-f38ac80\Fanart-TV.bundle"
Nov 25, 2015 12:13:15:396 [1328] DEBUG - Spawned plug-in com.plexapp.agents.fanarttv with PID 9920
Nov 25, 2015 12:13:15:396 [1328] DEBUG - [com.plexapp.agents.fanarttv] Sending command: GET /:/prefixes
same for the other two
the com.system.plexapp.log still shows the forbidden errors
eg
2015-11-25 12:13:00,322 (28ac) : DEBUG (networking:166) - Requesting 'http://127.0.0.1:32400/servers'
2015-11-25 12:13:01,334 (28ac) : CRITICAL (core:572) - Exception in thread named 'refresh_servers' (most recent call last):
File "bundles-release/Framework.bundle-dist/Contents/Resources/Versions/2/Python/Framework/components/runtime.py", line 1126, in _start_thread
File "C:\Program Files (x86)\Plex\Plex Media Server\Resources\Plug-ins-f38ac80\System.bundle\Contents\Code\peerservice.py", line 156, in refresh_servers
servers_el = self.get_servers_el()
File "C:\Program Files (x86)\Plex\Plex Media Server\Resources\Plug-ins-f38ac80\System.bundle\Contents\Code\peerservice.py", line 152, in get_servers_el
return XML.ElementFromURL('http://127.0.0.1:32400/servers', cacheTime = 0)
File "bundles-release/Framework.bundle-dist/Contents/Resources/Versions/2/Python/Framework/api/parsekit.py", line 344, in ElementFromURL
File "bundles-release/Framework.bundle-dist/Contents/Resources/Versions/2/Python/Framework/api/networkkit.py", line 67, in _http_request
File "bundles-release/Framework.bundle-dist/Contents/Resources/Versions/2/Python/Framework/components/networking.py", line 368, in http_request
File "bundles-release/Framework.bundle-dist/Contents/Resources/Versions/2/Python/Framework/components/networking.py", line 141, in __init__
File "bundles-release/Framework.bundle-dist/Contents/Resources/Versions/2/Python/Framework/components/networking.py", line 181, in load
File "C:\Program Files (x86)\Plex\Plex Media Server\python27.zip\urllib2.py", line 404, in open
response = self._open(req, data)
File "C:\Program Files (x86)\Plex\Plex Media Server\python27.zip\urllib2.py", line 422, in _open
'_open', req)
File "C:\Program Files (x86)\Plex\Plex Media Server\python27.zip\urllib2.py", line 382, in _call_chain
result = func(*args)
File "C:\Program Files (x86)\Plex\Plex Media Server\python27.zip\urllib2.py", line 1214, in http_open
return self.do_open(httplib.HTTPConnection, req)
File "C:\Program Files (x86)\Plex\Plex Media Server\python27.zip\urllib2.py", line 1184, in do_open
raise URLError(err)
URLError: <urlopen error [Errno 10061] No connection could be made because the target machine actively refused it>
Normally such errors are to do with anti-virus / security / proxy / anti-malware software. what do you have running/configured?
The firewall should also have exceptions for the .exe files
C:\Program Files (x86)\Plex\Plex Media Server\PlexScriptHost.exe
and the other exe files
The server log shows this error at the start - but lately i have come across a lot of these - so i am not sure if it is important still
Nov 25, 2015 12:12:56:324 [11716] DEBUG - Granting application loopback exemption: "C:\WINDOWS\system32\CheckNetIsolation.exe" LoopbackExempt -a "-n=caf9e577.plex_aam28m9va5cke"
Nov 25, 2015 12:12:56:355 [11716] ERROR - CheckNetIsolation.exe exited with code 0x5
Nov 25, 2015 12:12:56:355 [11716] ERROR - Failed to grant application loopback exemption
you did mention Trend Micro anti virus - see if it has exceptions that need to be added to the configuration
Trend Micro but I did turn it off to see if that fixed the issue and did not only other thing is windows firewall. Trend micro I did put every .exe in the exceptions list.
you could try uninstalling trend micro and then just have the windows firewall with:
- Exception rules for the exe files (all ports / all networks - just programs listed)
- Inbound rule for tcp local port 32400 (no programs specified)
is this you here as well? forum user aworfolk
identical problem and evidence set
http://forums.plex.tv/discussion/182569/only-home-movie-agent-errno-10061
https://forums.plex.tv/discussion/182549/plex-not-getting-any-agents
