No Audio Options under settings

General Discussions
1

Hi everybody!

in PMP under settings (orange window on right) I do not have any audio options. Assuming I should I would like to make sure my receiver is being sent a PCM signal. My receiver (old now) does not support DTS-MA unless it’s PCM or Bit-streamed from my bluray… The Audio configuration guide suggest there are audio options under settings.

I have DL’ed PMP three times making sure each time Plex Pass DL was enabled.

Any idea how to enable this feature?

Any help is appreciated.

How do I contact Plex’s tech help with this question?

2

Got the answer from another member.

It maters where you download PMP from. Plex has a link that brings you too (in my case) the window store to download PMP.
If you have windows (plex must detect this) you have options to chose from via a drop down menu.
Having a Plex pass I was able to download the correct version from Plex rather than the Windows store version.