No channels found with WinTV-dualHD on Plex

General Discussions Plex Features
1

I have a WinTV-dualHD and is running Ubuntu 16.04 and have installed the drivers as stated on http://www.hauppauge.com/site/support/linux.html and also the firmware as this is a DVB-T device

lsusb show

Bus 001 Device 003: ID 2040:0265 Hauppauge

I have looked at https://www.linuxtv.org/wiki/index.php/Hauppauge_WinTV-dualHD and this show is is the 01590 modem. All should be good.

lsdvb also show the devices

		lsdvb: Simple utility to list PCI/PCIe DVB devices
		Version: 0.0.4
		Copyright (C) Manu Abraham

em28xx (-2041695032:32764 -2095088865:32618) on PCI Domain:1 Bus:0 Device:-2092885488 Function:32618
	DEVICE:0 ADAPTER:0 FRONTEND:4 (Silicon Labs Si2168)
		 FE_OFDM Fmin=42MHz Fmax=870MHz
	DEVICE:0 ADAPTER:1 FRONTEND:4 (Silicon Labs Si2168)
		 FE_OFDM Fmin=42MHz Fmax=870MHz

Plex is also member of the video group

id plex
uid=111(plex) gid=117(plex) groups=117(plex),44(video)

If I try to setup the device in plex it see the device, but when I scan it does not find any channels. I tried the device on a Nvidia Shield also - same problem. I then installed a test windows plex and same problem. I then installed the WinTV application on the windows device and then plex could find channel.

But I would like to use the tuner with my Ubuntu Plex server.

I tried to search for channel with w_scan and it seems to find channels - but then delete them again. Output

538000: (time: 00:32.496)         signal ok:	QAM_AUTO f = 538000 kHz I999B8C999D999T999G999Y999 (0:0:0)
        Info: no data from PAT after 2 seconds
        deleting (QAM_AUTO f = 538000 kHz I999B8C999D999T999G999Y999 (0:0:0))

I have been unable to find the solution to this problem and would like some help.

Br.

Jan

2

Try this
http://www.hauppauge.com/site/support/linux.html#tabs-8
if nothing happing then try install this it may take care of it
http://www.hauppauge.com/site/support/linux.html

3

I have already installed the kernel and firmware according to http://www.hauppauge.com/site/support/linux.html. All seems fine - but I can just not get scanning to work (and think it is because of the no data from PAT after 2 seconds) using dvbv5-scan gives the same result.

It seems a lot of people have problems with the wintv tuners.

4

Did you ever get this working reliably? I have the same problem as you it seems; Plex recognises the dualHD USB dongle and the scanning options show DVB for New Zealand but scanning results in no channels being found. I remember having lots of trouble getting it working on my Raspbian Plex the first time but can’t for the life of me remember what I did and now I have had to rebuild Plex and I’m stuck again.

Regards
Phil

5

Remembered it! There is a firmware update that needs to be copied to /etc/firmware. Works fine after that.

6

I was able to get wintv dualhd working on ubuntu 18.04, but not on windows…
I installed driver, but windows plex refuses to find channels…

For ubuntu, I cannot remember setting permissions on usergroups.

I basically only did this, and rebooted my ubuntu machine…
http://www.hauppauge.com/pages/support/support_linux.html

7

It is still not working!!