Hi all - long time Plex fan but first time poster! Be nice.
Following the announcement of WinTV-DualHD support in Plex, I purchased one. I run my Plex media server on a headless Ubuntu server.
I followed the Hauppage instructions for Plex here: http://www.hauppauge.com/site/support/linux.html
This worked well and Plex found my new WinTV. Hooray! However, when I ran a channel scan for my location (Melbourne, Australia), no channels were found. I also tried just “Australia” and even “Europe (full frequency scan)” but had the same result. I have used the same antenna and cable as we use for our regular digital TV which works fine; the TV shows channels fine.
I have attached screenshots of the setup process in Plex as I experienced it, and my Plex server logs.
Do you have any suggestions on how to troubleshoot this issue? I saw there is a utility called w_scan which I installed and ran, but it doesn’t detect the WinTV tuner (Error is “NO USEABLE TERRESTRIAL CARD FOUND.”). I tried stopping Plex server before running it just in case Plex was using the device, but it didn’t make any difference. A quick look online suggests I may need to install different and/or additional drivers to use the card with w_scan but I’m reluctant to do this after installing the recommended ones from Hauppage. (If someone can advise that it’s simple and safe to set up w_scan properly I’ll give it another go).
Ubuntu version
Distributor ID: Ubuntu
Description: Ubuntu 16.04.2 LTS
Release: 16.04
Codename: xenial
Plex version
1.7.3.3937
Unfortunately I have no Windows machines available immediately to test using the WinTV software to see if it can find any channels. (I do have OS X machines but I am not sure there is any software on OS X that can use this tuner). I can see it would be useful to have some way to check if the tuner is indeed receiving signal from the antenna but there doesn’t seem to be an easy way to do this with my setup.
Thanks in advance for any suggestions you can offer! I will continue to investigate myself and report back here if I make any progress, in case anybody runs into a similar issue & my ramblings are of any use!
cheers
Paul