No EPG Selection for some channels?

Hi,

I have freesat, but Plex doesn’t give me the option to choose the EPG for certain channels 424 Freesport being the main one, is there a way around this? also all the SD Channels? I can only choose HD listings… I have both HD & SD for ITV BBC Channel 4 etc…

Cheers!

bumpity bump :slight_smile:

@mbcplexserver said:
Hi,

I have freesat, but Plex doesn’t give me the option to choose the EPG for certain channels 424 Freesport being the main one, is there a way around this? also all the SD Channels? I can only choose HD listings… I have both HD & SD for ITV BBC Channel 4 etc…

Cheers!

you could go through setup and then when you notice the issue take screen shots and capture the logs and from the logs we can establish what specific requests to try out to see what responses are received concerning channels

So first ensure debug logging enabled
see https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/

restart the server to get fresh logs

go through setup - taking screenshots to show the sequence and what options being selected

when you notice the problem get screenshot and download the logs
See https://support.plex.tv/articles/200250417-plex-media-server-log-files/

And attach with details of what channels you expect.

Do these channels appear on the DVR when used with its own program outside Plex ?