Howdy! Trying to get this GPU to function properly in PLEX. Doesnt seem to cooperate. need some help and the things im seeing in the forum arent working for me. Sad days. I want to use my P4000 Quadro card as a transcoder, but PLEX is not even touching the GPU at all. Data Below ----------------…

I’m running Plex Media Server on Windows Server 2022 with an RTX A2000 and 515 U6 driver. From 160p to 720p (320kbps to 4mbps) hardware transcoding works as intended. At 1080p (8mbps - 20mbps) the server reverts to software transcoding with the logs stating that a hardware accelerator cannot be fou…

Do you have subtitles on? If I remember correctly, subtitles burning can only be done by cpu and then the transcoding can’t be on the gpu. Hope this helps.

Subtitles are not on, thank you for the response though. :slight_smile:

They are having problems with Cuda v12. It might work with 515 drivers but you have a lot of bleeding edge with ESXi 8 VM which is why no one is jumping to help you. Most stable is Plex version 1.29.2 with Nvidia 515 drivers, In 1.30 they are attempting to update the Transcoder and have run into i…

Very helpful, Ill try downgrading to 515 and seeing how it goes. Reason I went with ESXi 8, was because friends who run similar setups and it works. but not for me. so its odd.

It’s all relative, I have two work servers, same model number built one month apart. One runs ESXi 7 and all the VM’s fine the other not so much.

tis the way of the world. Its basically a lab environment, Im buildign a house with a machine room (for solar batteries and my racks, audio int he movie room and then my servers) If anyone else has any ideas to try, I’d love to work and test them, or if @PLEX would like to answer anything since ya…

I have a similar issue, but what I found out if you lower the resolution like 4k → 1080p or 1080p → 720p everithing works fine I get GPU transcoding but if i stay on the same resolution plex reverts back to CPU encoding. As a side note it´s funny that I can transcode my 4k DV Remux discs to like 3…

Actually. Something I had not thought about and you may think im special now. Maybe its not transcoding at all and just direct play? Its going form a 165gb 4k upscaled file I made, to the nvidia shield. maybe the shield is just readin git directly and im a special snowflake?

Same issue I have noticed. 720p → 720p transcode will fail with nvenc hw acceleration. However, encode file to other size works with hw fine.

No GPU Transcoding. Frustrating

Plex Media Server

dcglabs February 21, 2023, 8:46pm 17

Looks like they are spinning up a fix for this.

Yet to be official release but they have a working build:

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No GPU Transcoding. Frustrating

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