Server Version#: 1.29.2.6273 Player Version#: Browser (4.87.2?) I have a new Asustor AS6702t with 2x8TB drives raid 1 and 16GB ram. I tried the app store version of plex and the newest beta and neither work with HW encoding. This is for 3 people to use so there is no huge load. 1080 works fine …

I have never gotten HW to work. Every once in a while I’ll catch HW on the screen then it goes away. The reason you saw 2 streams is because Direct doesn’t play well so I manually switch it to down to 1080 @ 8mb or something like that. That is when I would expect to see HW working. So is it a lo…

[image] reiters: Never imagined it would be broken. I guess that’s my fault for assuming. Not really There seems to be a lot of confusion about what works and what doesn’t Even among employees who forgot more than I’ll ever know If I was buying a new device today, I wouldn’t even know what…

The Asustors have pretty good reviews and I’m an Asus fan. I figured if the device has a “app store” and it includes a pre-built Plex app that it would work. I can be a little patient if support is coming. I’m even happy to help in any way I can. I might try the docker version at some point. At…

There is an issue with Jasper Lake and Linux. I don’t know the technical details but the Linux Kernel for those cpu’s is missing something we need to enable HW transcoding. This needs a Linux Kernel fix.

[image] JaysPlex: If Chuck got it to work on his QNAP, maybe there’s still hope That’s not a Jasper Lake cpu so it doesn’t have this issue.

So I guess it’s a waiting game to see when Asustor updates the kernel.

That’s a Jasper Lake, N5105 in Qnap TS-264?

Hello, I’ve got the same problem on a Asustor AS6704T. I migrated my Docker installation from a Synology DS920+. I keep all my data (database, movies/series custom pictures…). But I’m disapointed to see that HW acceleration doesn’t work, and that I am not alone… Is there a way to get it working…

Best I can tell is can’t be done for now. Supposed to be an issue with the linux kernel and this processor. Only solution would be for Asus to update the software (including the kernel) to something that allows Plex to work properly. I think Docker uses the host kernel (I don’t know much about Do…

Hello, Do you think there will be fixed in future version of Plex ? (I use docker version). it’s nearly a month that the issue is identified.[quote=“anon18523487, post:12, topic:814130, full:true”] Ah, we’ve identified the issue. That Intel N5105 is a Jasper Lake architecture. That architecture…

No HW on Asustor

Plex Media Server

Topic		Replies	Views
[Solved] No HW transcode (again) on Asustor AS6704T (N5105 CPU) Plex Media Server server-asustor , server-docker	31	466	July 29, 2023
No hardware transcoding on Asustor AS6704T using Intel Celeron N5105 Plex Media Server server-linux , server-asustor	3	222	February 11, 2023
Adding hardware transcoding - Card found, but doesn't appear to be used? Plex Media Server server-linux	28	386	January 24, 2023
PMS HW transcoding on Intel NUC 10 (BXNUC10I7FNH1) not workin Plex Media Server server-linux	18	689	May 3, 2021
Why isnt plex team dropping everything making hw transcoding 4K work for everyone? General Discussions	56	2224	November 14, 2019

No HW on Asustor

Related topics