I out grew my NAS. Purchased and implemented a new one. It took weeks to transfer media from old NAS to new NAS. Ran Plex on the two NASs during transfer. Issue immediately appeared when running Plex on both NASs at same time. Old NAS now shut down. I am no longer able to Browse Live TV on any client (QNAP, Windows, Samsung). Samsung client error: “NAS is Currently Unavailable Verify that the server is running and has a network connection.” Windows error: “Something went wrong. An unexpected error occurred.”
Plex Media Service Log errors:
“Jun 24, 2025 12:32:58.412 [140652877130552] ERROR - [Req#9c479] SQLITE3:0x80000001, 1, no such column: …”
“Jun 24, 2025 12:32:58.412 [140652877130552] ERROR - Got exception from request handler: sqlite3_statement_backend::prepare: no such column: …” Note, all other Plex functions working perfectly without error.
I was not sure if this Plex Media Server Beta update had anything to do with the issue I have been trying to fix. I installed the Beta update and it fixed my Live TV Browser issue. Thank you, thank you, thank you.
Hi, I have been unable to watch any live TV for several months. Other than accepting plex updates, I have not changed anything. I start watching a channel and it plays without incident for about 2 minutes, then the picture freezes. It happens on every client I have in my home (Roku, AppleTV, iPhone and iPad). Based on the information on this thread I downloaded and installed the beta update. Unfortunately, nothing has changed. I start watching and it freezes within two minutes. This has been happening for almost a year. Please advise what I can do to resolve this problem. Like I said this has been happening for almost a year now. Please let me know what I can provide or directions for changes that might resolve this problem.
@bjkeith how is your live TV setup and configured and how did you move that configuration from your old NAS to the new one? Did you copy it over or set it up fresh on the new instance?
You asked me 3 simple questions but each has a complex response. My response is in Word doc that is contained in the attached zip file. There are screen prints inter-disbursed in the text response and those pics should help you understand my system and response. I was unable to insert those pics in this message box. I hope this helps. Plex Response.zip (1.3 MB)
Every system and setup is different so it is very difficult to tell you how to fix your specific issue. I doubt that your issue has anything to do with the Plex server or Plex client apps. The symptoms you describe implies your issue stems from your hardware and physical setup. If you can watch OTA TV on a variety of clients for 2 minutes before the picture freezes, then that indicates the Plex server app has enough resources to start playing a TV show but it does not have enough resources to continue playing any TV show beyond 2 minutes. It runs out of one or more resources in 2 minutes. Your server CPU utilization could be too high, not enough RAM for all the applications running in the background on your server, not enough cache, you may not have enough storage, your storage might be too slow to keep up with a backlog of writes, etc. When you watch TV on Plex, Plex is automatically storing that TV show on the server while you are watching it. This gives you the ability to pause live TV while watching it and continue to watch the entire show after you unpause it. My point is Plex is always writing every live tv to disc that you watch. Also, Plex transcodes your TV shows to record them on the server and it transcodes the same show often differently to the client device (tv, pc, mac, iphone, etc). Realtime processing of multimedia always takes a huge amount of resources. Your symptoms implies you are critically low on one or multiple system resources. If watching one TV show on a single client, not multiple shows on multiple clients at the same time, causes your system to freeze in 2 minutes, then your system might be terminal. It might be time to buy a far more power system.
I am giving this advice based on my previous two years experience of not having enough system resources for the Plex multi-media use cases which I am doing. After running Plex for almost four years without any issue, I started to have multiple system resource issues and it kept getting worse. I made a number of improvements to my existing system which helped some but in the end I finally accepted that I was just putting a band aid on the problems and throwing money away. A few months ago, I finally accepted the inevitable and purchased a new far more powerful NAS.
This probably is not what you wanted to hear. I do hope this helps. I apologize if anything in this email was too blunt or direct.
