No subtitle offset option on web interface with external subtitles

Plex Players Desktop Players
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Server Version#: 1.32.5.7349 (Fedora 38)
Player Version#: 4.108.0 (Firefox 116.0.2 on Windows 10)

I have added external subtitles to a show but cannot find the subtitle offset option in the plex-web interface. I have tried adding the subtitles directly onto the server next to the video file and adding the subtitles via the web interface before watching but the option still isn’t there.
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According to screenshots online it’s supposed to be between “Subtitle size” and “auto play”. The support article says all I need is text-based external subtitles, which this is.

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