Have to laugh at Plex employees involved in lengthy tech support threads trying to solve problems caused by the Hetzner ban and the extremely poor way it was (not) communicated. Never occurred to them to maybe give a lot more lead time, or to send more than one email, or to make it explicit what they were banning and what options customers have.
I’d almost feel sorry for the Plex employees here if I weren’t so annoyed at the company and if any of them exhibited the tiniest hint of understanding, empathy, or contrition.
Companies this incompetent at customer relations deserve to go down the tubes.
