The thread-starter on reddit has since had his account reinstated, as it turned out to be a false-positive of some sort, but the highly concerning part here is that all of his users received the same email, telling them that their friend/family member is basically a criminal.
@drzoidberg33 did make one brief statement over there. Perhaps someone from Plex would like to comment here.
Why is that yours, or anybody elseās business?
So it seems like they wonāt refund people who are affected by this either. Just got a message from customer support confirming that.
That means i spent over 100 bucks for nothing. Feels like a scam.
ha, āhetzcrapāā¦ clever.
Everyone who blindly opens every standard port, (or any port for that matter) a service suggests, should probably rethink selfhosting but Iām not here to judge other people for their wrongdoing., be it internet security or copyright infringement. I donāt care what others are doing, and I donāt have to. Contrary to my first post in this thread, I have plenty of other things to care about 
Iām here because I want to host my server where I want to host it and where I have a dedicated machine.
Seems you canāt acknowledge that different people have different baseline conditions regarding internet connection and what do I know else.
Please send me your copy of "The-sixxnet-one-and-only-goldstandard-handbook-to-plex-server-hosting. " Really interested in what I have been doing wrong all these years.
Despite all: cheers
Provides context for posts in this thread made on that point. I wondered the same thing that sixxnet mentioned, about how people were using such a service with a slow connection although that is exactly why people use offsite third party servers to grab pirated material. I figured it was leading the discussion off topic so left it alone.
Edit - oh for the simple days when I started using Plex more than 10 years ago. A self hosted Win machine (was a third hand Asus laptop with a dead screen from memory) serving up content (mostly family photos/videos) to 2-3 family members via an ADSL connection running at 3 Mbps.
Well, I believe you and if I had been a customer of something who had been affected by these practices in the past I would have voiced my displeasure as well. Itās just the first time Iām in the middle of it and am now aware that this is a thing, And I came to the conclusion, that itās not a fair approach, regardless of how many years this has been practiced. 2 wrongsā¦
If you paid with PayPal you can easily dispute, if not contact your credit card to chargeback.
The discussion is however, that not all see this as a wrong.
Also, if this is truly the first time you have encountered this type of third-party management, you must have only just joined the internet community.
Iād be amazed if that achieved anything. Plex will just need to point out that you still have access to all the features that were paid for and thatāll be the end of it.
Nope, canāt think of anything right now. And I started with an U.S. Robotics 56k modemā¦
Maybe tomorrow
So itās okay to plex scam people who paid before this annoucement or tos change? Doesnāt matter if it was years ago
How have they scammed anyone? None of the plexpass features relate to hosting and all are still available regardless of this action.
Going a little offtopic but I started with Fortran cards (well, Portran actually) mailed to our local university via Databank 
My ISP did IP range banning ages ago. I just scanned my software titles and half also employ IP banning to some degree. A couple of sites I visit also employ that tool.
Iām not saying it is necessarily efficacious but it does send a message. So you either find an alternative offering, an alternative third party or try work arounds.
If I had a box at hetzcrap I know for a fact 100% that this blanket IP ban would not stop me from keeping it hosted on hetzcrap.
Why would they refund you for a service not being impacted by this?
Did it ever occur to you that the people who rip their own content to upload to their own plex media server may be more technically competent than the random 15-year-old boy who torrented a movie for the first time, who uploaded his log file with movie names that contain release tags, to this forum, asking for help?
Unless I am mistaken, your example is fantastic example of the logical fallacy of begging the question. Not sure how your example would be any different than a police officer seeing people smoking from a Hookah and the officer assuming that the contents of the Hookah have to be an illegal substance.
People will make excuses for everything they do to try and get out of the jam they put themselves in.
You do understand that people purchased the Plex pass under the (very reasonable) presumption that they would be able to actually use those features, right? āYouāre welcome to relocate your server to a more reputable corner of the internetā does effectively deprive you of the ability to use what you paid for. Iām not going to pursue a refund myself, but itās a bit silly to pretend these people donāt have a point.
My Plex server runs on FreeBSD, Plex recently removed Intel iGPU hardware-accelerated transcoding support for FreeBSD. I have a stronger case to ask for a refund at this point, as hardware acceleration is something that is actually paid for with Plex Pass. I also cannot use the Plex Pass Sonic Analysis feature on my music library because of my OS.
ā¦but my decision to remain on FreeBSD and not change to Linux is mine.
People who decide to remain on Hetzner after October 12th are also making their own choice.
Hyperbole is often an effective communication tool. Not so much in this case. Folks have quoted 2.4 million IP addresses as being affected by this action. If that is the case, that represents 0.00056 (or 0.056%) of the available IPv4 address space. Disallowing those addresses hardly relegates users to a ācorner of the internet.ā Itās like slicing off an infinitesimally small piece of cake and then suggesting thereās nothing left to eat.
Obligatory statement that this sucks for those whom this has affected but who are not ToS abusers.
