Not Allowed to use Hetzner

Close this thread. Your hetzner boxes are done for. Move along.

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Simple fact, plex is gone as far as heztner is concerned.

You can argue plex is no longer reliable or trust worthy and be right but it’s still gone.

Things you can do about it? Nothing.

Things you can do about it in the meantime?

Do not switch host. Power to price ratio hetzner is fantastic. And there is an almost certainty that you will get caught up in another host nuke when the sellers also settle by you.

Change software, pretty much immediately. Ideally, one without central authorisation. There are 2 more out there right now. One being open source.

Do not buy a life time pass when you choose your next software. Things change. Buy the apps you need with out passes if possible.

Spread nasty rumours about plex sellers wherever possible.

Simple, have a nice day/evening/night.

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Since so many people are suggesting to just switch software.

Yes, it’s a simple solution but what about people who spend a lot of money on a lifetime Plex Pass subscription? Most of Plex Pass features are useless if your server is blocked. People bought Plex Pass with no limitations on where you can host your server.

If Plex is now introducing a host-it-at-home rule then users who aren’t able to host their server at home (due to several reasons) should be eligible for a refund.

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If plex wanna go through with it I guess peoples only recourse is to do the same thing the targets of the ban are doing, vpn and proxies, even residential proxy to route plex through on server so plex thinks you’re home hosting, but it is sad if it comes to that

People bought a Plex Pass that is attached to Plex’s Terms of Service. Have you read them?

The content layout, formatting, and features (or functionality) of and online or remote access processes for the Plex Solution shall be as made available by Plex in its sole discretion. You also acknowledge and agree to the following: (i) Plex has the right to control and direct the means, manner, and method by which the Plex Solution is provided;





Plex reserves the right to, at any time and without notice, modify, update, suspend, terminate, or interrupt operation of or access to the Plex Solution, or any portion of the Plex Solution in order to protect the Plex Solution or Plex.

Worries of legal repurcussions certainly falls under “threats to Plex”.

And of course, these terms and conditions can be changed.

Entire Agreement and Updates. No joint venture, partnership, employment, or agency relationship exists between you and Plex as a result of this TOS or your utilization of the Plex Solution, and you do not have any authority of any kind to bind Plex in any respect whatsoever. This TOS represents the entire agreement between you and Plex with respect to your individual use of the Plex Solution. This TOS is not assignable, transferable, or sub-licensable by you except with Plex’s prior written consent. Plex may transfer, assign, or delegate this TOS and its rights and obligations without consent. Please note that Plex reserves the right to change the terms and conditions of this TOS and the terms and conditions under which the Plex Solution and its offerings are extended to you by posting online a revised TOS or e-mailing notice thereof to you. In addition, Plex may add, modify, or delete any aspect, program, functionality, or feature of the Plex Solution. Your continued use of the Plex Solution following any addition, modification, or deletion will be conclusively deemed acceptance of any change to the terms and conditions of this TOS. Accordingly, please review this TOS found at this location on a periodic basis.

Anyone here remember this gem of a post?

I didn’t reply back to it, but all I could think was “yeah
 that’s a normal thing. It’s called Export Controls” and I didn’t think it really applied to a product like Plex, but shut my mouth wide open, here it is:

Export Control Compliance. You represent and warrant that you are not (a) located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (b) listed on any U.S. Government list of prohibited or restricted parties. You hereby agree that (i) you will comply with all applicable Sanctions and Export Control Laws, (ii) you are solely responsible for ensuring that the Plex Solution is used, disclosed, and/or transported only in accordance with all applicable Sanctions and Export Control Laws, and (iii) you will not re-export or transfer the Plex Solution, in any form, directly or indirectly, to any person or entity based in Cuba, Iran, Syria, Sudan, South Sudan, or North Korea.

:laughing:

You can’t use the status of the software when you bought it as any standard for required functionality at a later date. Did anyone who bought lifetime Plex Pass for Camera Upload get their money back?

It’s not possible for Plex to know what will happen in the future in regards to third-parties or laws – as it has been stated already in this thread, no computer system on the Internet is obligated to accept connections from every other system on the internet. So your assumption you have some sort of “implied guarantee” your can host your server anywhere was wrong to start with.

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Germany is not subject to any relevant “export controls.”

That’s true Germany is not subject to Export controls. But so much for “no limitations on where you can host your server”.

Alternate response:

That’s true Germany is not subject to Export controls now. But in the future Germany may become a world enemy and such controls could apply to them then. Two years ago there were a lot of Western companies doing business in Russia. What happened there?

So Hetzner is leading the world to see Germany for the pariah state that it is?

If so, thank you Plex for showing us how wrong we were to think it was a model social democracy!

TL;DR: Plex can do whatever they want and won’t refund people who paid for something they can’t use anymore.

What they did may comply with the Terms of Service (which gives Plex the freedom to do whatever they want) but let’s be honest here, who would have thought a few months ago that Plex will block an entire hosting provider and legitimate users when buying Plex Pass.

It might be legal but it’s very unethical business practice. This problem could be solved in various better ways but Plex chose a solution that hurts legitimate users.

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I really wonder how much money Dean, Kieth and Stefan G. got from the Content Mafia.
And why the f**** you are hiding in Switzerland? Taxes? Hmmm???

I think I need to see Stans and look if there is any Plex staff there.

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How? Noone has yet presented a better solution that would actually work in practice. The most common one seems to be limiting the number of people you can share with, which is a non-starter when ‘resellers’ are using individual Plex instances for each user.

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The suggestion is to limit based on IP not account or instance, what clearly isn’t being considered here though is VPNs and proxies so this ban only hits non sellers

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Criminal activity is being organised on WhatsApp. Should they do something about it like block entire ranges of IPs associated with bad neighbourhoods?
Better yet, criminal activity takes place over BT hardware and software, should they be doing something like banning the highest-crime neighbourhoods?
Or perhaps those companies are doing it the right way, by targetting individual accounts that don’t play nice?

If they know who 's reselling, ban them. If not, no action needs be taken.

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Or maybe they’re not. You (and I) have no idea what those companies (I assume you mean WhatsApp and BT) are doing to combat illegal use of their network/software. And let’s not forget that there’s plenty of ISPs who block access to various parts of the internet due to ‘crime’, e.g. torrents sites or bit-torrent traffic entirely.

I also don’t get this concept of the ‘right’ way. Plex have never said cloud hosting is a supported method of running the server (outside of the short window they offered it and we all know how that ended up), so why are they under any obligation (ethically, morally, legally, or any other ‘-ly’ you wish to come up with) to continue allowing access to their systems for those servers?

Plex’s objective in this action is pretty clear. It’s to send a message (whether that be to users running servers selling media or, more likely, to rights holders) that they don’t condone the use of their software to make money selling media you don’t have the rights to. It’s not about whether it’s relatively simple to get round if you have sufficient networking skill or are willing to stump up extra cash for VPNs/proxies etc. It’s simply about the message. And for that purpose, the current action is the most expedient and effective way to do it.

Could they do a similar approach by banning individual accounts or IPs? Probably, but then they just end up in an ongoing whack-a-mole as the banned users just create a new account or shift their server to another IP within the cloud host. And it’s also not as effective as a public message.

I understand people who are losing a valuable feature being upset about it.

But I really I do not understand the wild accusations and conspiracy theories in this thread. It’s disappointing.

But hey, maybe I’m wrong. Maybe the “content mafia” paid Plex to sabotage the transcoder too.

Plex has no recourse to people misusing their software. They can’t even fix problems with their software without breaking something else. Do you guys honestly think this company has the knowledge or ability to even implement a workable strategy to effectively deal with the situation at hand?

The answer is NO, they don’t. They’re too incompetent in this regard. Otherwise they would. Right?

Find a new host or find new software.

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They may not have said it (except when they did), but they haven’t said it isn’t supported. And they don’t even say it isn’t supported in the email announcing the Hetzner blockade. What they said is:

To avoid these issues, we suggest that you consider alternative hosting options, including hosting it from your home.

If they wanted to insist on hosting from home, they could’ve done so by eliminating those 4 words I’ve put in boldface. They didn’t.

Also, not everyone hosting on Hetzner is “cloud hosting.” A lot of Hetzner’s business is bare-metal servers, which are not sharing resources with anyone. They are simply computers connected to the internet which happen to be housed in a datacentre rather than in someone’s house.

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What’s your point? They don’t list all the various CPU architecture and OSes they don’t support. It doesn’t mean you should expect it to work or for Plex to support you if you do get it to work because they haven’t specifically said it isn’t supported.

Or to put it very simply, if they don’t say it’s supported then they don’t need to support it. No matter whether it happens to work. And to be honest, even if it was supported they’re under no obligation to continue to support it till the end of time.

Fine, they have never said they support remotely hosting your Plex server. Happy now?

pot-kettle

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MODERATOR EDIT: Merged your post to this thread, as you were asking for comments on the topic.

I’m Curious on everyone’s take on this “Crackdown”

Plex is Cracking Down on Pirated Content