Not Allowed to use Hetzner

What the hell, Plex?

I have been a conviced and satisfied customer for many years now. Tbh, I didn’t notice the upfront notice you sent, so I looked for the cause of my issues for days now (thanks for the clear error messages btw…), after finally learning about this change.

Just blocking all Hetzner users seems completely excessive. I have based all my personal and semi-personal services on Hetzner servers. Surely I will not make a switch because one of the service providers, albeit an important one, makes a completely incomprehensible change.
If there are abusers, I am all for penalizing them, but choosing the easy way and completely overblocking your legitimate users does sound like a very drastic measure prone to loose you a lot of users… Even more so because there would be a rather easy, but a lot less drastic way of exempting at least Plex Pass users from this change.

I hope after this impressively long thread this decission will be reconsidered.

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They’re no fairer than what has been done. And unlike the block on hetzner they are in direct opposition to the purpose of the Plex server. Do you honestly think there wouldn’t be a massive backlash if Plex introduced your proposed ‘fair’ policies?

Neither does the Hetzner block.

Not really. It’d maybe eat into the profits made by resellers, but if it came to it they’d just up their prices. And people would still pay because it’s a whole lot cheaper than the alternative.

The same can be said for Plex just coming out and saying they don’t support cloud hosting.

I have done at length previously in this thread.

Suggesting a company takes a different route to deal with a problem in order to lessen the impact on you and move it onto other users sounds to me a lot like you care less about those other users. But you’re free to have a different opinion.

Well, as has previously been pointed out, the first one is a non-starter because you can just use multiple instances. So then you have the question of how many servers is too many? 2, 3, 4? And how do you police it? User accounts can just be worked around by creating multiple accounts (It’s not exactly difficult to get your hands on multiple email addresses these days). Or do you track IPs of servers and then block them? Then block them again when they move, and again when they move, and again when they move, ad infinitum. And how do you deal with legitimate users who want to use multiple servers?

You say it’s for Plex to figure it out, but it’s not a question with a nice simple answer. If it was then (it’s more than likely) that’s what Plex would have done.

I wouldn’t hold your breath.

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Once again you’ve demonstrated nothing but that you have no idea what you’re talking about. Where’s the block button on this thing?

So how are your ‘fair’ policies any fairer? Why is being limited to how many servers you can run or requiring you pay Plex for the privilege of being able to share your server fairer than not being able to run it on a cloud host? It’s very easy to just claim they’re fair but you’ve provided absolutely nothing to substantiate that.

Or (if that’s too tricky), how about explaining how preventing legitimate users from running multiple servers or sharing without a plex pass doesn’t assume or imply they’re guilty of something when the reason for that change is other users have been misusing Plex? What in your view makes it fundamentally different to saying you can’t run a server on a cloud host because people have used that to misuse Plex?

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The irony here is for a lot of people the solution will actually be to buy into someones plex share.

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Good call

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Didn’t say it was. And it’s not our responsibility or problem. Any solution must not affect legitimate ToS-abiding users/customers. Such a simple concept that’s so hard to grasp for some people, Plex decision-makers included.

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Yes, Plex Inc could probably ignore everything the authorities in the EU say. But I doubt Plex GmbH could just ignore the EU laws.

P.S., And even if they still ignore everything, the EU can manage to get the Plex apps out of the Google and Apple stores, at least in the EU. But I doubt it will come to that.

W
T
F

ugh

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any recommendations to replace the “Music” part from Plex?
I’m totally fine with Plexamp. Want Android Auto support, offline support, artist radio with similar artists. and a blocking feature by User. (block artist xy in Radio mode)
Music is tagged very well.

I know there is Navidrome which is a music server supporting the SubSonic API, and there are many clients you can use with it. I haven’t looked into it yet though. In terms of UI and features, PlexAmp is hard to beat. At the same time, music is the easiest library to move around as it doesn’t need a powerful server or high bandwidth.

I ended up going back to Apple Music. It matches your albums and tracks to its own database and upgrades to lossless when possible, and uploads the rest of your tracks to Apple servers so your library becomes available on all your devices without keeping a home server running 24/7.

100,000 track limit is a problem, though.

Might wanna try blocking PMS from contacting home base via IPv4 and setting up an IPv6 tunnel thru tunnelbroker for free and forcing home base communication over IPv6.

Worth a try ;-).

Btw, Emby is a very valid alternative to Plex.

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It is an alternative for sure but a long bow saying valid.

Doesn’t really come close in featureset or client support to Plex.

I have Lifetime Emby Premiere and whilst it is good it is pretty crude by comparison.

The whole Hetzner thing is sad but personally, I would be looking for other hosting options than force myself to rely on Emby (or JF).

Emby have a user forum that might work better for you.

You’re not obliged to leave Hetzner and it would not be a violation of the Plex Terms of Service to continue to host your Plex Media Server on a Hetzner server. The only obstacles to you doing that are technical ones…

It’s THE alternative.
Free to use, feature rich, plugins, posters, Samsung TV app, it has everything you need to watch your medias. You can also write your plugins to enrich it furthermore.

What was the point of doing this? Really frustrated. Nothing works. I have a Lifetime Pass and I have been down for 4 days now!

I have tried using the setup plex.html, I have tried creating a dword value enableLocalSecurity =0 and have tried 1. I am unable to get this set up on my server. How do we fix this?