Server Version#: 1.25.6.5577
Player Version#: 4.69.1
When i claim a windows server 2019 media server on my account i get not authorized page
Attached media proof: Streamable
Debug: debug.log (25.3 KB)
The log you provided is from the Web Client
We need a zip of PMS Logs right after reproducing
Sorry, these are the correct logs:
logs.zip (41.0 KB)
Your Windows server is not running in Private Address Space.
(And recommend to do so)
As such, you should try and claim it directly on the box itself, and browse to http://127.0.0.1
As an alternative, download and run this on the box:
When entering IP Address, use 127.0.0.1
Yep, space for improvement 
Make sure the ip is entered as 127. 0. 0. 1
There is an exception in the top right corner when i try to claim it, i have entered everything
And you did try directly on the box with a browser?
Yes, same error
Did you try and switch to using private address space?
More than highly recommended, due to security
How can i do that?
Well, it all depends on your network setup, but I assume you have a router/FW from your ISP?
That is most likely set to hand out DHCP IP Addresses.
So switch the IP Net to private address space
Ref: Private network - Wikipedia
No, this is a vps from Contabo
Ahhh…
Another piece to the puzzle 
So we are talking about a hosted server?
So did you RDP into it, and browsed directly on it, accessing http://127.0.0.1 ?
Yes, i did
Hmm…
Just looked up your account, and a server named VPS F*** was assigned to your account yesterday !
So did you try another browser, or incognito mode?
That did not answer my question
Did you try on another browser, or in incognito mode?
And running the browser on the server itself?
Yes i am
Fixed by hardly uninstalling plex via Revo Uninstaller Pro with all registry keys and cache and reinstalling it
