Not Direct Play

Plex Media Server Desktops & Laptops
1

Why, plex not direcct play this movie? Its between 4k parameters.

Media

  • Duration 2:16:18
  • Bitrate 15280 kbps
  • Width 3840
  • Height 1600
  • Aspect Ratio 2.35
  • Video Resolution 4K
  • Container MKV
  • Video Frame Rate 24p
  • Video Profile main 10

Part

  • Duration 2:16:18

  • File Matrix 4Kmicro2160.www.descargas2020.com.mkv

  • Size 14.55 GB

  • Container MKV

  • Video Profile main 10

  • Codec HEVC

  • Bitrate 14000 kbps

  • Bit Depth 10

  • Chroma Subsampling 4:2:0

  • Color Primaries bt2020

  • Color Range tv

  • Color Space bt2020nc

  • Color Trc reserved

  • Frame Rate 23.976 fps

  • Height 1600

  • Level 5.1

Regards

plex_no_directplay
plex_no_directplay.png738×527 52.5 KB

Server Version#: 1.15.3.876
Player Version#: Plex for Samsung Version 3.105.0

TV is Samsung 50" UHD 4K Smart TV MU6100 Software verrsion 12.70

2

Does the platform you’re trying to play it on support HEVC natively?

You haven’t really provided enough information… what client/platform and which version are you trying to play this on?

3

Hi, player is Plex for Samsung Version 3.105.0. I play another movies with HEVC codec
TV is Samsung 50" UHD 4K Smart TV MU6100 Software verrsion 12.70

4

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