"Not enough disk space to convert this item" error

Server Version#: 1.42.2.10156
Player Version#: 4.157.0

I was a friend’s house who has a Roku. We installed the app to watch a 720p HD movie and we received the Not enough disk space to convert this item. I had already transcoded it and set it to stream at the original resolution so there was no need to convert it. The file itself is 4.4gig. My C Drive where Plex is installed has 137gig of free space. The drive where my media files are stored has 4.5tb of free space.

Why am I getting this error when trying to stream remotely?

I was able to successfully play a 480p 2gig movie from my friend’s home.

Here are the specs on the file. It is not HEVC.

Media

  • Duration 2:12:07

  • Bitrate 4568 kbps

  • Width 1280

  • Height 720

  • Aspect Ratio 1.78

  • Video Resolution 720p

  • Container MKV

  • Video Frame Rate 24p

  • Audio Profile lc

  • Video Profile high

Part

  • Duration 2:12:07

  • File Die Hard (1988) - 720p.mkv

  • Size 4.22 GB

  • Audio Profile lc

  • Container MKV

  • Video Profile high

  • Codec H264

  • Bitrate 4568 kbps

  • Bit Depth 8

  • Chroma Location left

  • Chroma Subsampling 4:2:0

  • Coded Height 720

  • Coded Width 1280

  • Color Primaries bt709

  • Color Range tv

  • Color Space bt709

  • Color Trc bt709

  • Frame Rate 23.976 fps

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