Nvidia Shield pauses stream randomly - logs attached

Plex Players Streaming Devices
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1

Server Version#: 1.17
Player Version#:
Plex Media Server Logs_2020-09-24_22-08-28.zip (4.8 MB)

2

You’re making the server burp.

Sep 24, 2020 21:21:38.324 [0x7f9d0d72f700] DEBUG - HTTP requesting GET http://xtevecustom:34400/discover.json
Sep 24, 2020 21:21:38.328 [0x7f9d0d72f700] ERROR - Error issuing curl_easy_perform(handle): 6
Sep 24, 2020 21:21:38.328 [0x7f9d0d72f700] WARN - HTTP error requesting GET http://xtevecustom:34400/discover.json (0, No error) (Could not resolve host: xtevecustom)
Sep 24, 2020 21:21:38.329 [0x7f9d0d72f700] ERROR - DVR:Device: Error refreshing existing device device://tv.plex.grabbers.hdhomerun/2020-02-8UXQ-3NAXHQ, marking as dead.
Sep 24, 2020 21:21:38.329 [0x7f9d0d72f700] DEBUG - DVR:Device: Testing grabber HDHomerun device device://tv.plex.grabbers.hdhomerun/2020-02-8UXQ-3NAXHQ:3 at http://172.17.0.15:34400

An there is a proxy server in front of this?

Sep 24, 2020 21:22:52.294 [0x7f9d0f566700] DEBUG - Using X-Forwarded-For: 69.132.109.103 as remote address
Sep 24, 2020 21:22:52.295 [0x7f9d0f566700] DEBUG - Auth: authenticated user 1 as mxm1234
Sep 24, 2020 21:22:52.295 [0x7f9ca17fa700] DEBUG - Request: [172.17.0.9:41178 (WAN)] GET /photo/:/transcode?width=325&height=182&minSize=1&upscale=1&url=%2Flibrary%2Fmetadata%2F39228%2Fart%2F1598000405%3FX-Plex-Token%3Dxxxxxxxxxxxxxxxxxxxx (12 live) TLS GZIP Signed-in Token (mxm1234)
Sep 24, 2020 21:22:52.295 [0x7f9ca17fa700] DEBUG - Photo transcoder: Request for url [/library/metadata/39228/art/1598000405?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx] (is local: 1 upscaled: 1)
Sep 24, 2020 21:22:52.295 [0x7f9ca17fa700] DEBUG - Content-Length of /config/Library/Application Support/Plex Media Server/Cache/PhotoTranscoder/52/52dba74bceb7d45f7816c6e20276e5ef1628069a.jpg is 4627 (of total: 4627).
Sep 24, 2020 21:22:52.298 [0x7f9d0f566700] DEBUG - Completed: [172.17.0.9:41084] 200 GET /photo/:/transcode?width=325&height=182&minSize=1&upscale=1&url=%2Flibrary%2Fmetadata%2F27109%2Fart%2F1580976209%3FX-Plex-Token%3Dxxxxxxxxxxxxxxxxxxxx (12 live) TLS GZIP 10ms 13607 bytes (pipelined: 16)
Sep 24, 2020 21:22:52.299 [0x7f9d0fd67700] DEBUG - Using X-Forwarded-For: 69.132.109.103 as remote address
Sep 24, 2020 21:22:52.299 [0x7f9d0fd67700] DEBUG - Auth: authenticated user 1 as mxm1234
Sep 24, 2020 21:22:52.299 [0x7f9cf4ff9700] DEBUG - Request: [172.17.0.9:41084 (WAN)] GET /photo/:/transcode?width=325&height=182&minSize=1&upscale=1&url=%2Flibrary%2Fmetadata%2F5498%2Fart%2F1582287564%3FX-Plex-Token%3Dxxxxxxxxxxxxxxxxxxxx (12 live) TLS GZIP Signed-in Token (mxm1234)
Sep 24, 2020 21:22:52.299 [0x7f9cf4ff9700] DEBUG - Photo transcoder: Request for url [/library/metadata/5498/art/1582287564?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx] (is local: 1 upscaled: 1)
Sep 24, 2020 21:22:52.299 [0x7f9cf4ff9700] DEBUG - Content-Length of /config/Library/Application Support/Plex Media Server/Cache/PhotoTranscoder/cd/cda0cd6cc78e49b1b9e634c484f5cc16f1119576.jpg is 19320 (of total: 19320).
Sep 24, 2020 21:22:52.299 [0x7f9d0fd67700] DEBUG - Completed: [172.17.0.9:41084] 200 GET /photo/:/transcode?width=325&height=182&minSize=1&upscale=1&url=%2Flibrary%2Fmetadata%2F5498%2Fart%2F1582287564%3FX-Plex-Token%3Dxxxxxxxxxxxxxxxxxxxx (12 live) TLS GZIP 0ms 19320 bytes (pipelined: 17)
Sep 24, 2020 21:22:52.300 [0x7f9d0fd67700] DEBUG - Using X-Forwarded-For: 69.132.109.103 as remote address
Sep 24, 2020 21:22:52.300 [0x7f9d0fd67700] DEBUG - Auth: authenticated user 1 as mxm1234
Sep 24, 2020 21:22:52.300 [0x7f9cf4ff9700] DEBUG - Request: [172.17.0.9:41084 (WAN)] GET /photo/:/transcode?width=325&height=182&minSize=1&upscale=1&url=%2Flibrary%2Fmetadata%2F5118%2Fart%2F1582287568%3FX-Plex-Token%3Dxxxxxxxxxxxxxxxxxxxx (13 live) TLS GZIP Signed-in Token (mxm1234)
Sep 24, 2020 21:22:52.300 [0x7f9cf4ff9700] DEBUG - Photo transcoder: Request for url [/library/metadata/5118/art/1582287568?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx] (is local: 1 upscaled: 1)
Sep 24, 2020 21:22:52.300 [0x7f9cf4ff9700] DEBUG - Content-Length of /config/Library/Application Support/Plex M
3

thanks for the quick reply on this. I am using cloudflare, yes. Are you referring to the 172.x.x address? That is my docker container IP range, im pretty sure

The pausing issue only happens on my shield. Roku and several other devices play fine. I am not opposed to making some changes here, but there are other threads with people reporting the same issues with android clients.

The Pause issue is very difficult to reproduce. 99% of the time everything plays fine.

Some movies running on plex player (FireTV) are stopping about every 30 seconds and then resume, stop, repeat
4

Bumping this to the top. Can i get confirmation that this is an acknowledged bug?

5

Im able to reproduce this more frequently on my mi box. There must be something we can do here

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