Nvidia Shield showing black screen or frozen frame instead of playing next episode

[vince_partage]

Plex Android does not advance to next episode, just reloads same episode and does not play

For at least a few versions now, but continuing with 8.1.0.17759, when playing an episode on Android it works fine. However, when it reaches the end of the episode and goes to the next, frequently (but not every time), it will load the same episode and start “playing” but it’s stuck on the first frame of the video and has no sound, instead of advancing to and playing the next video as it should (after the countdown). Files are all fine and upon backing out and playing the next file manually, it…

We just got an answer from Plex employee five days ago on this other forum.