nVidia Shield + Sonos = no AAC 5.1 support, but Plex keeps feeding AAC

I’m utilizing nVidia Shield PRO 2019s and Sonos Arcs for my setup. Audio for all formats except AAC work great. However, Arc does not support AAC/AAC 5.1. I have no way of disabling AAC in nVidia Shield settings like other codecs can be. Now, I’m having a hell of a time figuring out how I can force Plex to transcode all AAC content so this issue doesn’t pop up. I love having all the other codecs supported natively by Sonos so it would be great if I could force something here in Plex. Any thoughts?

This has been an ongoing issue for many of us. Even if there was a way on the Plex server to force all AAC to transcode to, say AC3, that would be great. I have the shield 2019 and all my AAC 5.1 plays as stereo. I would love it if it would transcode on the server. There is a feature request dating back to 2020 for this, but it has not happened.

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