Server Version#: 1.42.2.10157
Player Version#: 2025.30.0 (966828550)
As I mentioned in the title, my OnePlus tablet with a Qualcomm Snapdragon Elite processor cannot correctly view AV1 format files from PLEX, as it does not play them natively and forces transcoding. However, if I transfer the same file locally to the tablet and play it with a player such as VLC, the movie/series plays correctly without interruptions or loading times.
The tablet is updated to the latest version and running Android 16. My PLEX server runs on a TerraMaster NAS (also updated to the latest version).
Is the error caused by PLEX or incompatibility between the device and the app?
I switched to the beta channel and updated my PMS to version 1.43.0.10346.
I tried playing it again on my tablet, and it still transcodes the file instead of streaming it directly. I find it curious that a TLC TV I have with Android TV manages to stream the same file directly, even though its CPU is less “powerful” than the Snapdragon Elite.
If I play the AV1 file from the tablet in VLC, it plays normally, that is, without buffering or transcoding, and I can play it smoothly.
I have also noticed that this happens on my Pixel 10 Pro mobile device. When running AV1, it cannot do so in direct transmission and transcodes it.
Could this be a problem with Plex for Android (Mobile) systems? Or is it a problem with my NAS? Although I doubt it is the NAS because it plays them fine on the TV.
