Opensubtitles agent failing

Dev Community Dev/API Corner
1

When i try to update an episode from my TV Series i get following log for the Opensubtitles agent:

 

2013-07-24 10:08:13,207 (3c00a) :  DEBUG (preferences:256) - Loaded preferences from DefaultPrefs.json
2013-07-24 10:08:13,209 (3c00a) :  DEBUG (preferences:178) - Loaded the user preferences for com.plexapp.agents.opensubtitles
2013-07-24 10:08:13,212 (3c00a) :  INFO (__init__:94) - Looking for match for GUID c8c95597819d047c and size 555932273
2013-07-24 10:08:13,634 (3c00a) :  DEBUG (networking:172) - Requesting 'http://dl.opensubtitles.org/en/download/filead/1953360939.gz'
2013-07-24 10:08:14,174 (3c00a) :  CRITICAL (agentkit:973) - Exception in the update function of agent named 'OpenSubtitles.org', called with guid 'com.plexapp.agents.thetvdb://80379/6/16?lang=en' (most recent call last):
  File "/volume1/Plex/Library/Application Support/Plex Media Server/Plug-ins/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/api/agentkit.py", line 971, in _update
    agent.update(obj, media, lang)
  File "/volume1/Plex/Library/Application Support/Plex Media Server/Plug-ins/OpenSubtitles.bundle/Contents/Code/__init__.py", line 105, in update
    subData = Archive.GzipDecompress(subGz)
  File "/volume1/Plex/Library/Application Support/Plex Media Server/Plug-ins/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/api/utilkit.py", line 58, in GzipDecompress
    return self._core.data.archiving.gzip_decompress(data)
  File "/volume1/Plex/Library/Application Support/Plex Media Server/Plug-ins/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/components/data.py", line 100, in gzip_decompress
    ret = gzipper.read()
  File "/volume1/@appstore/Plex Media Server/Resources/Python/lib/python2.7/gzip.py", line 253, in read
    while self._read(readsize):
  File "/volume1/@appstore/Plex Media Server/Resources/Python/lib/python2.7/gzip.py", line 293, in _read
    self._read_gzip_header()
  File "/volume1/@appstore/Plex Media Server/Resources/Python/lib/python2.7/gzip.py", line 197, in _read_gzip_header
    raise IOError, 'Not a gzipped file'
IOError: Not a gzipped file

2013-07-24 10:08:14,214 (3c00a) :  DEBUG (model:218) - Serializing to /volume1/Plex/Library/Application Support/Plex Media Server/Metadata/TV Shows/0/0c69662d30302f8b47ae1364ab1fbb0f648279a.bundle/Contents/com.plexapp.agents.opensubtitles/Info.xml
2013-07-24 10:08:14,219 (3c00a) :  DEBUG (runtime:911) - Response: [200] str, 16 bytes

 

Anyone an idea what the problem could be?

2

i've got the exact same problem, is it maybe because i installed a wrong python version? i needed python 2.7 for sickbeard, i also have couchpotato running on the same windows machine.

3

Hi, has anyone figured out what the problem was? I cannot get subtitles because of the same issue.