Optimization not working

Plex Media Server Desktops & Laptops
1

I’m trying to optimize a video, but its is not working. It giving me a false positive: It immediately says that the video was converted (it does not even show in the ‘Conversion Activity’ menu) and the new version appears on the ‘Optimized Versions’ in my settings.

But the a new version is not available in the ‘quality’ settings during playback. And no file is written to disk.

It looks like the conversion is failing silently and the client is thinking it worked.

Anyone have experienced this before? I can attach the logs if it helps.

2

Did some more tests, and it look like it doesn’t work only if I set the target to ‘Androind’. All other settings seams to work.

3

Can you do that one more time, with DEBUG logging only enabled, then capture the log files after conversion completion ?

Settings - Server - Help - Download Logs

Attach that ZIP file it gives you

4

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