Whenever I optimize a video it no longer plays. I get a generic error while playing. I’ve optimized versions for years without issues.
Videos that I have optimized in the past play fine. I’m guessing some update along the way has changed the encoding? I typically use “Universal TV” 8mbps.
I’m using Plex Server on my nVidia Shield.
Can someone from Plex support please respond? I’m a Plex Pass subscriber.
Server version is: 1.32.4.7195
This video was just optimized today…Logs…
Jul 14, 2023 14:12:14.644 [175350348992] ERROR - [Req#65a/Transcode] MDE: video has neither a video stream nor an audio stream
Jul 14, 2023 14:12:14.644 [175350348992] ERROR - [Req#65a/Transcode] MDE: video has neither a video stream nor an audio stream
Jul 14, 2023 14:12:14.644 [175350348992] ERROR - [Req#65a/Transcode] Streaming Resource: Cannot make a decision because either the file is unplayable or the client provided bad data
Jul 14, 2023 14:12:14.644 [175350348992] WARN - [Req#65a/Transcode] Failed to obtain a streaming resource for transcode of key /library/metadata/44057
Jul 14, 2023 14:12:14.702 [175347244224] WARN - [Req#65c] SLOW QUERY: It took 940.000000 ms to retrieve 50 items.
Jul 14, 2023 14:12:14.840 [176796884160] WARN - [Req#67e] Could not convert “state” (“error”) to the correct type
Jul 14, 2023 14:12:16.628 [175330745536] ERROR - [Req#67d/Transcode] MDE: video has neither a video stream nor an audio stream
Jul 14, 2023 14:12:16.628 [175330745536] ERROR - [Req#67d/Transcode] MDE: video has neither a video stream nor an audio stream
Jul 14, 2023 14:12:16.628 [175330745536] ERROR - [Req#67d/Transcode] Streaming Resource: Cannot make a decision because either the file is unplayable or the client provided bad data
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