Orphaned Server

Plex Media Server
1

Server Version#: NA
Player Version#: NA
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>

Hello,

A tale as old as time. I have migrated to a containerized version of Plex. I have managed to royally screw up the removal of my old server. I have looked in every conceivable corner of the internet, but I cannot find a solution. The old server is not in authorized devices. The old server is nowhere, yet, here it persists for me and all of my users. I believe it has become entirely orphaned and I need assistance to purge it.

IMG_5148
IMG_5148481×1040 54.1 KB

2

Does is show in app.plex.tv or just your iPhone? What OS was the old server running on?

3

Hello! This was a good callout. I only noticed it on the iPhone app. I uninstalled and reinstalled it, and now it’s gone. It’s unfortunate because I think several of my users have had this issue and removing the server the correct? way (from authorized devices) doesn’t cleanly remove it from all clients. Thanks!

4

I think our iOS app may have some aggressive caching.