OTA channel playback is jumpy

Server Version#: 1.41.4.9463
Player Version#: Firestick Plex v10.26.0.2578
Tuner Make/Model: HDHomerun Flex 4k
Guide/Lineup name: Unknown
Using XMLTV?: No
Channel number/Name: 7.1 / KMGH-TV (Denver ABC)
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>

Hi - I just moved to the Denver area, and I am seeing an issue with Plex Live TV playback on one of the local channels. Sometimes - and more frequently when closed captions are enabled - the video is “jumpy”, where the video will update about once a second or so. There will be periodic brief freezes, and then the video plays until the next brief freeze about a second later.

I can get the problem to clear up by disabling or enabling captions a few times. Eventually I can get captions enabled and the video playing smoothly by messing with the caption settings during the playback.

Does anybody know why this is happening?

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.