Live streaming works but time shifting does not

Server Version#: 1.25.4.5426
Player Version#:
Tuner Make/Model: Hauppage WinTV quadHD tuner
Guide/Lineup name:
Using XMLTV?:
Channel number/Name: all

Hello,

When I watch live stream tv it seems to work fine but once I start to jump around in the show Plex gets confused and/or will freeze. Whatever it is the file becomes unusable and a restart of watching it is required, but usually trying to watch it again results in the “tuner cannot tune channel” or something. And most of the time the progression bar does not accurately reflect where you are in the show.

I also have the issue where you click “watch from beginning (xx:xx)” and it usually jumps to live tv.

This is all through Chrome on a Windows 10 PC. I haven’t experimented much using my Android phone but it has performed about the same.

Logs are attached, if any other info is needed please let me know.

Plex Media Server Logs_2022-01-30_14-51-07.zip (4.9 MB)

Also should mention the last time these issues happened were Jan 23. You will see some warnings in the logs on those days.

Try the web app at https://app.plex.tv

Hi, that is the web address that I use. Are there other ways? I did try the actual plex app in W10 once, but if I remember correctly there is more functionality in this link you provided.

Yea I’m not sure. I am able to join a session already in progress and then FF & RW without any issues using the web app.

Could you provide me a screen shot of your TV settings? There are many other users out there who have discussed this in the forums but I wonder if it has something to do with our settings on how the software does buffering, etc. I may have something set that Plex doesn’t like and I only see the result in live tv. Plex works well for most everything else I use in it. It does get stuck sometimes when I play music in shuffle mode - it will hang after a song completes and either takes minutes to get to the next song or will never get to the next song.

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