Parental Control does not work

Plex Media Server Metadata & Adding Files
1

Server Version#: 1.32.6.7557
Player Version#: 9.31.0.3817 (Android), and all other Players on Webbrowser and TV

In my library I have different languages of movies, with automatically added meta. I was wondering why my child is not able to see some movies which are rated for his age.

After some research I saw, that all movies having a rating like “[language]/G” (e.g. “tr/G”) will not show up, but if I remove the “tr/” and just leave “G” in rating, it will show up for my child.

It seems like the filter for rating does not understand the automatically added ratings by different languages.

I think this is a bug.

2

If you look here:

https://support.plex.tv/articles/parental-controls/

there is no reference to language-specific ratings.

If you also look here

there are also no language-specific ratings.

Can you show me where your syntax is part of a standard ?

4

You might got me wrong.
if I look into the meta data of a movie, there are automatically added ratings like tr/10A or tr/G. I did not put them in there and I don’t need language specific ratings.
Only if I edit them manually and remove the “tr/” part, the rating is processed correctly by the Plex Parental Control. Otherwise movies with the “tr/” in ratings will not show up.
I dont know if there’s any specific syntax (standardized or not), but a solution could be on the plex side to ignore the first part (“tr/”) before and including the “/” of the rating. Otherwise I have to edit every rating and remove the “tr/” part manually. Which should not be the way it should be.

5

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