Permission problems

Plex Media Server Desktops & Laptops
1

Hi,

I noticed this past week that new episodes were not being added to my library any longer, up until then I had no problems at all, and everything has ran very smoothly.

I’ve done a lot of reading and testing, such as uninstalling, checking logs, looking for others with similar issues and have come to the conclusion that something has happened to the permissions of my media files.

I did a fresh install of my Media Server and less than half of my library was added, and there doesn’t seem to be a link between what gets added and what doesn’t.

Looking at the verbose logs I can see the missing media being scanned, but it doesn’t get added to my library.

Is there any correct or incorrect way that file/folder sharing permissions be set? And does anyone know what might cause for them all to change overnight?

Thanks for any help that you can provide.

Server Version#: 1.26.0.5715 (Windows 7)
Player Version#:

2

What is your file naming system?

3
  • Show name\
  • Season\
  • Show name - [ssxee] Episode name.ext
4

BINGO, remove the [ ] in your file names. Plex ignores anything in them now. See https://support.plex.tv/articles/naming-and-organizing-your-tv-show-files/ The format should be ShowName – s02e17 – Optional_Info.ext

5

Okay, I’ll give it a go, and report back when I do.

Is this a recent change? I do recall updating my server recently so I’m guessing it is, but I can see anything stating it in the update thread.

6

Putting information to be used by Plex into square brackets was never officially supported

7

Yeah that was definitely the problem, everything seems to be working again now.

Thanks for all the help!

8

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