Photos Beta Feedback

Thanks Aubrey, I was finally able to get some content to load, but it took a few uninstall/reinstalls of the app.

I agree here, an automatic upload camera roll to Plex Server option would be great.

Also, is there a way to generate a slideshow/screensaver type of images? Or is this simply planned to be a browsing app?

Hey @dklein, we don’t have plans to implement automatic camera upload at this time, though it’s definitely something I personally would like to revisit.

Regarding the slideshow feature, see my reply a few posts up the thread:

Specifically:

I’d actually hoped to implement slideshow playback for 2025.1.0, but unfortunately ran into some edge cases that would’ve delayed the update even further, so had to hold it back sadly. I hope to continue working on it shortly.

With that said, it turned out to be a bit more convoluted than I’d hoped, and I’ve got a few other, higher priorities for now, so I can’t give you a time estimate on this one unfortunately.

Hey @Grabows and @President_Nulagi, I added downloading images to the device to our issues list a couple of days ago:

I suspect this is due to the performance issue mentioned in the update release notes:

Fixing this issue is high in my priorities list.

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Thanks Aubrey. I’m trying to lock down a use case for this app. With the slideshow functionality, I’d be able to turn old iOS devices into photo frames and with upload capabilities I’d be able to use plex as a safety net for photos. Maybe right now I’m not the target end user for this app, and that’s fine, but it’s nice to see some of these things are planned.

Is there tvOS release planned for when we lose functionality in the main client? I know Elan stated that there was no plans for a PlexAmp tvOS client, but I’m hoping Photos doesn’t get left behind as well, especially as I see more of a use case for the Photos app in its current form on tvOS instead of mobile (bigger screen to view content on etc).

I’d like to add to the comment from dklein regarding tvOS photo viewing with a more general point:

I have historically found the menus and settings of the main Plex server/app/website to be fantastically detailed. We can decide how to display our TV and films with theme music, collections, customer covers,
, etc etc. It allows a lot of flexibility.

I would always find a big contrast when it came to photos. For example, to start a slideshow you could press ā–ŗ and that was it. No sense of ā€˜shuffle images’ or ā€˜skip videos’ or even ā€˜display images for X seconds’.

As the photos app is fleshed out I know decisions about how it handles and displays files will be decided upon by the Plex team. My request is that while you are well within your rights to make defaults please don’t make them fixed.

Tried to use the photo app - unfortunately my photo library does not show up at the app. Totally empty.
When I try the Plex Web UI or Plex at TV the photo library is there, no problem. But nothing shows up at the new photo app (android). Signed out and signed in, reinstalled the android photo app - did not help.

Any recommendation?

Hi, Looks like app did improve but timeline never loads for me. It was working on old plex app. I have more than 58000 files under my library. Small ones work ..

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I went back to old plex and photos access is very smooth on same library. If something is working on old atleast it should work in same way in new one. New photos app is disaster if you have a big library. Irrespective of how many new features are included if basic functionality does not work it’s of no use.

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Completely agree that the search function is absolutely necessary, especially since the photos library has been made inaccessible on the main plex app. And yes, search by folder and filename would basically meet that need, search by metadata as well would make it truly the app of choice.

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Hi Aubrey, I’m really excited to see where you’ll be able to take Plex Photos.
I was finally able to copy nearly 100K photos/videos (over 20yrs) from Google Photos to my own local server, and am interested in managing my images on my own.

One thing that would help reduce a lot of friction; bringing back the ability to upload photos/videos directly to my server from a Plex Photos app. When you responded there were no plans to implement automatic camera upload, will you be able to at least add a manual option to do so? I actually don’t mind uploading a curated set, as opposed to everything in my phone’s camera roll.

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I believe this has been mentioned but I’m not sure.

The Latitude and Longitude in Geolocation.

The Longitude is being saved as Latitude and the Latitude value is 0.00000

In a photo where Coordinates are:

43,31716 N, 1,97782 W

or

43.31716, -1.97782

in the Photos app appears as:

<Coordinates latitude="-1.97782" longitude="0.00000"/>

Just reporting :slight_smile:

EDIT: On second thoughts, I don’t think this is the app’s fault. That’s probably the data that exists in the db.

Thank you for the update! The interface looks a lot cleaner. Is there a way we can upload and download? I’m currently on the Galaxy s24. Also, some videos appear on the thumbnail sideways, although, the video plays well. I believe this could be an issue with the fact that, the videos that are recorded vertically, show up as horizontal, on the thumbnail, in the recent section. Thank you for taking time to read this feedback.

Please see my reply here:

You’re correct that it’s a server bug, and we’re working on it :slight_smile:

The problem does not necessarily happen with the ā€œthird or fourthā€ photo. It happens whenever you rotate the phone differently than it was at the beginning of the viewing session. For example, if the first 3 photos were portrait and the 4th landscape, the blurring would occur when you rotate the phone to view the 4th photo. It corrects when turned back to portrait but a landscape photo is very small then. The converse happens too. That is, if the first photo viewed is landscape and later the phone is rotated to portrait.

I have made a screen recording of two current bugs in the photos app: https://youtube.com/shorts/VO4eHXnAdFE [1]

1- When viewing a landscape photo after a portrait photo there is a 1px line of the previous photo on the left hand side (see below)

2- When loading an image it will initally display, then flash black once. This seems to be a caching process as it only happens when loading a ā€˜new’ photo.


  1. Sorry that it’s a ā€˜short’, apparently all vertical videos are converted automatically to that nonsense by YouTube ā†©ļøŽ

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Feature Request: add tags to photos. I can filter the library by my tags but I don’t seem to be able to add tags to my photos. It would be nice if I didn’t have to open up the desktop version on my PC to add tags to my photos

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Hi, I don’t know if it was already requested, but I wonder if you plan to implement support for heic files from iOS. It’s a pain for now that Plex photos isn’t able to read them.

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And a filename/folder search function!

The problem does not necessarily happen with the ā€œthird or fourthā€ photo

Thanks @jlago11. I figured out the issue and have a fix for it that should be coming soon.


1px line of the previous photo on the left hand side

Thanks for the feedback @President_Nulagi I haven’t been able to figure this one out yet, but will keep looking.

When loading an image it will initally display, then flash black once

This issue happens when we swap the low-res thumbnail for the high-res image (we show the thumbnail until the full image finishes loading). The larger image can take a bit of time to render, even after it’s been downloaded, so you see a stutter. I have a fix for this, also arriving soon.


support for heic files from iOS

Thanks @tdi651, there’s an existing feature request for that here. The Photos app theoretically already has the pieces needed for it to work, however the server doesn’t currently support newer image formats (like HEIC, JPEG XL, and others). I believe the server team is looking into fixing this soon, though I don’t have a timeframe to share (it’s a bit of a complicated problem).