Since I updated to this version I can’t do any playback via the web interface
Server Version#: 1.23.0.4438
Player Version#: 4.55.1
Trying to capture the crash report, but this was in syslog:
Apr 30 08:36:42 dw1fp01 Plex Media Server[859413]: ****** PLEX MEDIA SERVER CRASHED, CRASH REPORT WRITTEN: /var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Crash Reports/1.23.0.4438-5eef0fd80/PLEX MEDIA SERVER/5c9ba0e1-7377-4e00-b7ecc5b2-c7da268d.dmp
Apr 30 08:36:42 dw1fp01 kernel: [1108514.071994] Plex Media Serv[859714]: segfault at 7f332b21c260 ip 00007f3325e0cae2 sp 00007f3327cc0e60 error 4 in libcuda.so.460.73.01[7f3325a37000+14e4000]
Apr 30 08:36:42 dw1fp01 kernel: [1108514.072003] Code: 00 00 00 4c 8d 35 46 0d 30 01 eb 1a 66 90 66 2e 0f 1f 84 00 00 00 00 00 89 d8 48 83 c3 01 3b 05 34 0e 30 01 73 48 4d 8b 24 de <41> 80 bc 24 70 31 00 00 00 74 e3 49 8b bc 24 68 31 00 00 48 85 ff
Apr 30 08:36:43 dw1fp01 systemd[1]: plexmediaserver.service: Main process exited, code=killed, status=11/SEGV
Please grab the entire DEBUG logs ZIP file (troubleshooting - Download Logs)
It’s not possible to diagnose from a snippet.
I SUSPECT it was cuda - there was a kernel update applied to this machine before the update (Never restarted after the kernel - can’t take away the Plex
)
A reboot later and it appears fixed, not sure if hardware encoding/decoding is working, will check
Hardware is not enabled so it’s checking for it.
It would let us know if it is looking for hardware and can’t find it.
Apr 30, 2021 09:03:17.744 [0x7efc60ee2b38] DEBUG - Subscription: Starting with 23 grabs, scheduled 0 active ones preemptively.
Apr 30, 2021 09:03:17.744 [0x7efc5da9ab38] DEBUG - [Universal] Using local file path instead of URL: /data/TV/9-1-1 Lone Star/Season 2/9-1-1.lone.star.s02e09.1080p.web.h264-ggwp.mkv
Apr 30, 2021 09:03:17.744 [0x7efc5da9ab38] DEBUG - TPU: hardware transcoding: final decoder: , final encoder:
Apr 30, 2021 09:03:17.744 [0x7efc5da9ab38] DEBUG - [JobRunner] Job running: FFMPEG_EXTERNAL_LIBS='/var/lib/plexmediaserver/Library/Application\ Support/Plex\ Media\ Server/Codecs/fa235d6-3855-linux-x86_64/' X_PLEX_TOKEN=xxxxxxxxxxxxxxxxxxxx8' '/usr/lib/plexmediaserver/Plex Transcoder' '-codec:1' 'aac' '-analyzeduration' '20000000' '-probesize' '20000000' '-i' '/data/TV/9-1-1 Lone Star/Season 2/9-1-1.lone.star.s02e09.1080p.web.h264-ggwp.mkv' '-filter_complex' '[0:1] aresample=async=1:ocl='\''stereo'\'':rematrix_maxval=0.000000dB:osr=48000[0]' '-map' '[0]' '-metadata:s:0' 'language=eng' '-codec:0' 'flac' '-b:0' '4096k' '-f' 'flac' '-map_metadata' '-1' '-map_chapters' '-1' '-t' '1319.52' '/tmp/Transcode/Detection/e395dce8-dbc6-49b8-b831-0e6e016ed988' '-y' '-nostats' '-loglevel' 'quiet' '-loglevel_plex' 'error' '-progressurl' 'http://127.0.0.1:32400/video/:/transcode/session/d14f81e6-171a-4785-b168-220b5c9577a7/adc704bd-5f85-4166-aac0-008d62359ca4/progress'
Apr 30, 2021 09:03:17.745 [0x7efc5da9ab38] DEBUG - [JobRunner] Jobs: Starting child process with pid 5901
I do see it doing a lot of media ingestion.