My setup is PMS (Docker) on unRAID with both an xTeVe & HDHomeRun tuner. I seem to have an issue whereby Plex for Windows just will not play some Live TV content. Playback instantly fails with a ‘Playback Error - The live TV session has ended’ error. Other channels are fine. When attempting the p…

I assume it must be something about the TV streams in your region. Could you post the (content of the) Plex media info XML of a recording made from the same channel?

As requested, XML below: <MediaContainer size="1" allowSync="1" identifier="com.plexapp.plugins.library" librarySectionID="2" librarySectionTitle="TV" librarySectionUUID="f76efb05-e4fa-4e61-9e6e-7287c8d36733" mediaTagPrefix="/system/bundle/media/flags/" mediaTagVersion="1676899281"> <Video ratingKe…

In order to diagnose this further, the developers need log files. Please enable “debug” logging (NOT “verbose” loggin on your server). Then stop and restart the server. Then activate “debug” logging also in Plex for Windows. (again, NOT “verbose”) Then recreate the failure. After you’ve experie…

As requested, clean logs repro’ing the issue: Plex for Windows: PMS: Plex Media Server Logs_2023-03-03_14-41-03.zip (94.2 KB) Let me know if you need anything else. Thank you for progressing this @OttoKerner , it’s appreciated!

Thanks for the logs! I’ve added them to the bug report.

Further to response from @OttoKerner linking to way to circumvent the AAC Extra Data issue - I would like to actually get diagnostics for the problem so we can establish why the transcoder is crashing when processing the AAC Extra Data If you would not mind , would love to get the sessions director…

No problem. I’ll follow the steps to enabling the additional flags and provide you with the requested diagnostic information when I’m back home tomorrow.

Thank you - The sessions directories would not get purged until restart of the server with these settings and they could be many gigabytes - so best to have a controlled test with a fresh launch of PMS and capturing all the diagnostics soon after - to minimize the size of the diagnostics needed - an…

As requested, I’ve set the flags and repro’d the issue: Plex for Windows: PMS: Plex Media Server Logs_2023-03-07_09-59-53.zip (119.5 KB) Transcode/Sessions directory: Sessions.zip (721.2 KB) Let me know if you need anything else.

Playback Error - The live TV session has ended

Plex Players

OttoKerner March 6, 2023, 1:01pm 12

You might wanna look at Playback Error This Live TV Session has Ended - #14 by sixxnet for a workaround.

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Playback Error - The live TV session has ended

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