Playback Error There was an unexpected error during playback. Please visit our forums if you continu

Hello my name is Richard
I am a bit of a newbie to all this but had this all up and running but have not used it for months but now when i go to play a movie it plays 1 trailer but then throws up this playback error , sometimes some different movies will work but most won’t .
I could not find where the player version is, hope i given what you need and if not please ask.
Thank You
Server Version#: Version 1.41.3.9314
Player Version#:
log
Plex Media Server Logs_2025-01-02_21-47-34.zip (6.4 MB)

I have since found a correlation, the trailers are working because they are .mp4 files while the movie that i have found to work are .mp4 while movies that don’t work are .mkv

Update, i have since found out that all .mkv files works in my samsung tv app but not on my windows 10 edge browser

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