I have some TV episodes that won’t play back in 4k on my AppleTV 4k. They appear to be HDR and my TV is SDR.
I installed the latest beta and enabled the enhanced playback but it made no difference.
There are no logs on the URL http://AppleTV.IP:32500/logging - just an empty page. This is with debug logging enabled in the settings.
I tried converting the mkv files into mp4 files using ffmpeg but that has the same playback result.
25920.xml.txt (10.1 KB)
There is the XML info for the file - the 720p version plays fine.
The mkv file plays fine in VLC on Mac.
The mp4 file plays in VLC, but not in Quicktime.
Convert command I used was:
ffmpeg -i input.mkv -c:v copy -map 0:0 -map 0:1 -c:a ac3 “test.mp4”
I can share a 50MB sample of the file on request.
