Device: Roku 3, version 7.50
Plex: PMS version 1.3.0.3059, Windows 10 x64
I’m having a problem where a movie would randomly stop playing and act as if the movie finished playing. It displays the screen after you finish a movie with other movie suggestions on it. It has happened a couple times but I can’t consistently reproduce it. If I go back to the same spot where it stopped, it will play through, so it doesn’t seem to be a problem with the media. The most annoying part is that since it thinks the movie is over, I can’t continue where I left off. I have to manually seek back to the position. Is anyone else experiencing this?
Here are the relevant log entries:
Nov 24, 2016 15:22:14.041 [15832] DEBUG - Play progress on 3743 ‘Inside Men’ - got played 6587000 ms by account 1!
Nov 24, 2016 15:22:14.041 [15832] DEBUG - [Now] User is caozilla (ID: 1)
Nov 24, 2016 15:22:14.041 [15832] DEBUG - [Now] Device is Roku (Roku3).
Nov 24, 2016 15:22:14.041 [15832] DEBUG - [Now] Profile is Roku-7.x
Nov 24, 2016 15:22:14.042 [15832] DEBUG - [Now] Updated play state for /library/metadata/3743.
Nov 24, 2016 15:22:14.042 [15832] DEBUG - Statistics: (Plex1GG34F021145) Reporting active playback in state 0 of type 1 (scrobble: 0) for account 1
Nov 24, 2016 15:22:14.042 [15832] DEBUG - It took 0.0 sec to serialize a list with 0 elements.
Nov 24, 2016 15:22:14.043 [18508] DEBUG - Completed: [192.168.1.101:45680] 200 GET /:/timeline?time=6587000&duration=10829536&key=%2Flibrary%2Fmetadata%2F3743&ratingKey=3743&state=playing&guid=com.plexapp.agents.imdb%3A%2F%2Ftt3779028%3Flang%3Den&playQueueItemID=219 (10 live) TLS GZIP 4ms 397 bytes (pipelined: 476)
Nov 24, 2016 15:22:23.048 [18508] DEBUG - Auth: We found auth token (xxxxxxxxxxxxxxxxxxxx), enabling token-based authentication.
Nov 24, 2016 15:22:23.048 [18508] DEBUG - Auth: authenticated user 1 as caozilla
Nov 24, 2016 15:22:23.048 [18508] DEBUG - Auth: Came in with a super-token, authorization succeeded.
Nov 24, 2016 15:22:23.049 [20356] DEBUG - Request: [192.168.1.101:45680 (Subnet)] GET /video/:/transcode/universal/stop?session=Plex1GG34F021145 (10 live) TLS GZIP Signed-in Token (caozilla)
Nov 24, 2016 15:22:23.049 [8132] DEBUG - Found session GUID of Plex1GG34F021145 in session start.
Nov 24, 2016 15:22:23.049 [8132] DEBUG - Killing job.
Nov 24, 2016 15:22:23.050 [18508] DEBUG - Completed: [192.168.1.101:45680] 200 GET /video/:/transcode/universal/stop?session=Plex1GG34F021145 (10 live) TLS GZIP 1ms 195 bytes (pipelined: 477)
Nov 24, 2016 15:22:23.053 [18508] DEBUG - Auth: We found auth token (xxxxxxxxxxxxxxxxxxxx), enabling token-based authentication.
Nov 24, 2016 15:22:23.053 [18508] DEBUG - Auth: authenticated user 1 as caozilla
Nov 24, 2016 15:22:23.053 [18508] DEBUG - Auth: Came in with a super-token, authorization succeeded.
Nov 24, 2016 15:22:23.053 [15832] DEBUG - Request: [192.168.1.101:45680 (Subnet)] GET /:/timeline?time=10829000&duration=10829536&key=%2Flibrary%2Fmetadata%2F3743&ratingKey=3743&state=stopped&guid=com.plexapp.agents.imdb%3A%2F%2Ftt3779028%3Flang%3Den&playQueueItemID=219 (10 live) TLS GZIP Signed-in Token (caozilla)
Nov 24, 2016 15:22:23.054 [15832] DEBUG - Client [Plex1GG34F021145] reporting timeline state stopped, progress of 10829000/10829536ms for guid=com.plexapp.agents.imdb://tt3779028?lang=en, ratingKey=3743 url=, key=/library/metadata/3743, containerKey=, metadataId=3743
Nov 24, 2016 15:22:23.057 [8132] DEBUG - Job was already killed, not killing again.
Nov 24, 2016 15:22:23.057 [8132] DEBUG - Stopping transcode session Plex1GG34F021145
Nov 24, 2016 15:22:23.057 [8132] DEBUG - Cleaning directory for session Plex1GG34F021145 (C:\Users\mike\AppData\Local\Plex Media Server\Cache\Transcode\Sessions\plex-transcode-Plex1GG34F021145-a9b993d5-670c-492c-a693-91f0dec02d49)
Nov 24, 2016 15:22:23.057 [15832] DEBUG - Library item 3743 ‘Inside Men’ got played by account 1!
Nov 24, 2016 15:22:23.063 [15832] DEBUG - [Now] User is caozilla (ID: 1)
Nov 24, 2016 15:22:23.063 [15832] DEBUG - [Now] Device is Roku (Roku3).
Nov 24, 2016 15:22:23.063 [15832] DEBUG - [Now] Profile is Roku-7.x
Nov 24, 2016 15:22:23.064 [15832] DEBUG - [Now] Updated play state for /library/metadata/3743.
Nov 24, 2016 15:22:23.064 [15832] DEBUG - Statistics: (Plex1GG34F021145) Reporting active playback in state 3 of type 1 (scrobble: 1) for account 1
Nov 24, 2016 15:22:23.064 [15832] DEBUG - Streaming Resource: Terminated session 0C49A700:Plex1GG34F021145 with reason Client stopped playback.
Nov 24, 2016 15:22:23.064 [15832] DEBUG - Streaming Resource: Removing session 0C49A700:Plex1GG34F021145
Nov 24, 2016 15:22:23.064 [16980] DEBUG - Job was already killed, not killing again.
Nov 24, 2016 15:22:23.064 [15832] DEBUG - It took 0.0 sec to serialize a list with 0 elements.
Nov 24, 2016 15:22:23.065 [16980] DEBUG - Job was already killed, not killing again.
Nov 24, 2016 15:22:23.066 [16768] DEBUG - Completed: [192.168.1.101:45680] 200 GET /:/timeline?time=10829000&duration=10829536&key=%2Flibrary%2Fmetadata%2F3743&ratingKey=3743&state=stopped&guid=com.plexapp.agents.imdb%3A%2F%2Ftt3779028%3Flang%3Den&playQueueItemID=219 (10 live) TLS GZIP 12ms 397 bytes (pipelined: 478)