Plex does not play show/movie from last stopped position on Roku

Version 1.9.7.4460

Have this issue only on the Roku player. If I was to continue watching a show/movie on the Roku player, it always starts from the beginning. It won’t even work with fast forward on the Roku server and always just defaults to the beginning of the show/movie.

I remember seeing a thread that talked about this issue but can’t seem to find it anymore.

also, the shows end abruptly with around 2 minutes left.

Server is on Windows 10 Pro