Server Version#: 1.32.3.7162
Player Version#: 5.61.0 (Vizio TV)
Was running 1.32.1.6999 Server version but just recently updated to 1.32.3.7162 to see if issue would resolve itself.
Ultimately what is happening is I will be watching a movie, and suddenly the stream quits and thinks that the movie is completed. Dont have any errors that I can see but the logs for events happening around the playback stopped are below. Can attach full logs if necessary. Hoping no sensitive data is on these xD
This has been happening on random video files and I cant seem to figure out any root cause. I dont really see any errors occurring.
2023-06-07 12:20:31.674
DEBUG - [Req#4fab] Client [cda596ef-9bc8-4776-af51-728c67bd6e21] reporting timeline state stopped, progress of 9268458/9268458ms for guid=, playbackTime=187128ms ratingKey=5762 url=, key=/library/metadata/5762, containerKey=, metadataId=5762, source=
2023-06-07 12:20:31.673
DEBUG - Request: [192.168.68.14:46080 (Subnet)] GET /:/timeline?key=%2Flibrary%2Fmetadata%2F5762&ratingKey=5762&state=stopped&time=9268458&duration=9268458&playbackTime=187128&playQueueItemID=6393&context=home%3Ahub.continueWatching&row=0&col=0&continuing=1 (8 live) #4fab TLS GZIP Signed-in Token (User) (Bedroom TV)
2023-06-07 12:20:31.423
DEBUG - Completed: [192.168.68.21:35682] 200 GET /library/metadata/5762 (7 live) #4fa1 GZIP 4ms 6801 bytes (pipelined: 439)
2023-06-07 12:20:31.423
DEBUG - [Req#4fa1] Audio Stream: 48201, Subtitle Stream: 0
2023-06-07 12:20:31.423
DEBUG - [Req#4fa1] Selecting best audio stream for part ID 14080 (language: en)
2023-06-07 12:20:31.423
DEBUG - [Req#4fa1] We're going to try to auto-select an audio stream for account 1.
2023-06-07 12:20:31.423
DEBUG - [Req#4fa1] It took 0.000000 ms to retrieve 137 items.
2023-06-07 12:20:31.423
DEBUG - [Req#4fa1] It took 0.000000 ms to retrieve 137 items.
2023-06-07 12:20:31.423
DEBUG - Request: [192.168.68.21:35682 (Subnet)] GET /library/metadata/5762 (7 live) #4fa1 GZIP Signed-in Token (User) (Chrome)
2023-06-07 12:20:31.423
DEBUG - Completed: [192.168.68.14:46080] 200 GET /:/timeline?key=%2Flibrary%2Fmetadata%2F5762&ratingKey=5762&state=paused&time=9268458&duration=9268458&playbackTime=187128&playQueueItemID=6393&context=home%3Ahub.continueWatching&row=0&col=0 (7 live) #4f97 TLS GZIP 33ms 620 bytes (pipelined: 1)
2023-06-07 12:20:31.423
DEBUG - [Req#4f97/HCl#128] HTTP requesting POST http://192.168.68.21:6767/api/webhooks/plex?apikey=0079047369b13aefedc35ab279590d3a
2023-06-07 12:20:31.423
DEBUG - [Req#4f97] Webhook: Delivering media.scrobble event by user User (1) to 1 hooks.
2023-06-07 12:20:31.423
DEBUG - [Req#4f97] Statistics: (cda596ef-9bc8-4776-af51-728c67bd6e21) Reporting active playback in state 1 of type 1 (scrobble: 1) for account 1
2023-06-07 12:20:31.423
DEBUG - [Req#4f97] It took 0.000000 ms to retrieve 137 items.
2023-06-07 12:20:31.423
DEBUG - [Req#4f97] [Now] Updated play state for /library/metadata/5762.
2023-06-07 12:20:31.423
ERROR - [Req#4f97] Unable to find client profile for device; platform=Vizio SmartCast, platformVersion=3.0.0-2317.0001, device=Vizio SmartCast 3.0.0-2317.0001, model=V505-J09
2023-06-07 12:20:31.423
DEBUG - [Req#4f97] [Now] Device is Vizio SmartCast (Bedroom TV).
2023-06-07 12:20:31.423
DEBUG - [Req#4f97] It took 0.000000 ms to retrieve 137 items.
2023-06-07 12:20:31.423
DEBUG - [Req#4f97] It took 0.000000 ms to retrieve 137 items.
2023-06-07 12:20:31.423
DEBUG - [Req#4f97] Library item 5762 'Transformers: The Last Knight' got played by account 1!
2023-06-07 12:20:31.423
DEBUG - [Req#4f97] Client [cda596ef-9bc8-4776-af51-728c67bd6e21] reporting timeline state paused, progress of 9268458/9268458ms for guid=, playbackTime=187128ms ratingKey=5762 url=, key=/library/metadata/5762, containerKey=, metadataId=5762, source=
2023-06-07 12:20:31.423
DEBUG - Request: [192.168.68.14:46080 (Subnet)] GET /:/timeline?key=%2Flibrary%2Fmetadata%2F5762&ratingKey=5762&state=paused&time=9268458&duration=9268458&playbackTime=187128&playQueueItemID=6393&context=home%3Ahub.continueWatching&row=0&col=0 (7 live) #4f97 TLS GZIP Signed-in Token (User) (Bedroom TV)
2023-06-07 12:20:28.667
DEBUG - Completed: [192.168.68.21:35682] 200 GET /library/sections (6 live) #4f9f GZIP 0ms 837 bytes (pipelined: 438)
2023-06-07 12:20:28.667
DEBUG - Request: [192.168.68.21:35682 (Subnet)] GET /library/sections (6 live) #4f9f GZIP Signed-in Token (User) (Chrome)
2023-06-07 12:20:25.659
DEBUG - Completed: [192.168.68.21:35682] 200 GET /library/metadata/5762 (7 live) #4f95 GZIP 4ms 6814 bytes (pipelined: 437)
2023-06-07 12:20:25.659
DEBUG - [Req#4f95] Audio Stream: 48201, Subtitle Stream: 0
2023-06-07 12:20:25.659
DEBUG - [Req#4f95] Selecting best audio stream for part ID 14080 (language: en)
2023-06-07 12:20:25.659
DEBUG - [Req#4f95] We're going to try to auto-select an audio stream for account 1.
2023-06-07 12:20:25.659
DEBUG - [Req#4f95] It took 0.000000 ms to retrieve 137 items.
2023-06-07 12:20:25.659
DEBUG - [Req#4f95] It took 0.000000 ms to retrieve 137 items.
2023-06-07 12:20:25.659
DEBUG - Request: [192.168.68.21:35682 (Subnet)] GET /library/metadata/5762 (7 live) #4f95 GZIP Signed-in Token (User) (Chrome)
2023-06-07 12:20:25.659
DEBUG - Completed: [192.168.68.14:46076] 200 GET /:/timeline?key=%2Flibrary%2Fmetadata%2F5762&ratingKey=5762&state=playing&time=2686122&duration=9268458&playbackTime=181220&playQueueItemID=6393&context=home%3Ahub.continueWatching&row=0&col=0 (7 live) #4f8d TLS GZIP 1ms 625 bytes (pipelined: 1)
2023-06-07 12:20:25.659
DEBUG - [Req#4f8d] Statistics: (cda596ef-9bc8-4776-af51-728c67bd6e21) Reporting active playback in state 0 of type 1 (scrobble: 0) for account 1
2023-06-07 12:20:25.659
DEBUG - [Req#4f8d] [Now] Updated play state for /library/metadata/5762.
2023-06-07 12:20:25.659
ERROR - [Req#4f8d] Unable to find client profile for device; platform=Vizio SmartCast, platformVersion=3.0.0-2317.0001, device=Vizio SmartCast 3.0.0-2317.0001, model=V505-J09
2023-06-07 12:20:25.659
DEBUG - [Req#4f8d] [Now] Device is Vizio SmartCast (Bedroom TV).
2023-06-07 12:20:25.659
DEBUG - [Req#4f8d] Play progress on 5762 'Transformers: The Last Knight' - got played 2686122 ms by account 1!
