Player won't update to newer version

This is two separate apps.
One is „Plex Web“, the web player bundled with your Plex Media Server. You’re usually running this through your browser via [your PMS IP address]:32400/web or https://app.plex.tv/desktop.
You seem to be using the version installed on your PMS (the hosted version is already newer than that one):
Plex Web - #282 by chrishoage

The Plex Media Player is a separate app that has indeed just been updated to version 2.48. If the built-in update mechanism doesn’t work you can simply download the release from the release notes and drag it into your application folder

P.S.: if your server is still giving you version 3.104 of Plex Web means you haven’t updated your Plex Media Server for almost 6 months :wink: