Playing DJI 4K files without constant problems via Roku Plex App

Server Version#: 1.32.0.6973
Player Version#: most current

Please suggest what are likely issues for me to investigate why any computer can play my 4K files but when I try to use the Plex App via ROKU and attempt to play same DJI-4K/mp4 file the player frequently has to stop?

a few other key metrics/data points: all my hardware is for 1GB or better, hardwired from server to 1GB+ hub, server is a Xeon(R) W-2133 @3.6GHz with Radeon Pro WX7100 with server settings set for Make It Hurt and Hardware acceleration on… just 1 user

I attempted to find similar articles or reports, any others that you can refer me too?

Thanks

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