Playing video, abnormal exit during fast forward

Plex Players Desktop Players
1

Server Version#: 1.40.2.8395
Player Version#: 1.92.1.140-8e1f68f5

Playing video, abnormal exit during fast forward

Playing the video on Plex web is normal, but there is an issue of abnormal exit when playing it on Plex Mac and Plex iOS

Problem reproduction video

录屏2024-05-09 20.29.56-1.mov.zip (2.8 MB)

log

Plex.zip (27.0 KB)
Plex Media Server Logs_2024-05-09_20-30-48.zip (434.3 KB)

2

Is it just that specific video file causing the issue?

3

Yes, at first I thought there was a problem with the video, but it was normal on plex-web, so I ruled out the video problem.
Moreover, whether there is a problem with the video or not, it should not cause plex-mac to exit abnormally, so I think there should be an error in plex.

4

I agree it should maybe just show an error and not crash. It might be playing down it web because the server is transcoding for that client. It is possible to get a copy of the video file I can add to bug report

5

Is there any progress on this issue?

6

I’m sorry I don’t have an update I will try to bump up it’s priority.

7

Is there any progress on this issue? @BigWheel

8

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