My friends PS4 recently started having this happen, within the last week or so. No video will play and the message “this video did not start playing in time” comes up. It does not ever register on my plex server as an active stream either. Below is the last snipet of my log file when my buddy tried to play something from his ps4:
ERROR - Unable to find client profile for device; platform=WebMAF, platformVersion=01.55, device=PlayStation 4, model=
Nov 16, 2017 18:53:52.887 [0x7fbb8dffc700] ERROR - Unable to find client profile for device; platform=WebMAF, platformVersion=01.55, device=PlayStation 4, model=
Nov 16, 2017 18:54:05.548 [0x7fbb877fd700] ERROR - Unable to find client profile for device; platform=WebMAF, platformVersion=01.55, device=PlayStation 4, model=
Nov 16, 2017 18:54:05.820 [0x7fbb877fd700] ERROR - Unable to find client profile for device; platform=WebMAF, platformVersion=01.55, device=PlayStation 4, model=
Nov 16, 2017 18:59:06.982 [0x7fbbaa7ff700] WARN - LongPoll: Got error, closing.
Has anyone else had this problem recently? I searched around on the forums, but I couldnt find anything recent.
Maybe an update for the ps4 plex player can be worked on to fix this.