I’ve said this in other chats, but I’ll say it again here. I know it is early and there’s lots of work to be done on this new UX, but please, please, please listen to the feedback of your users and put aside your personal agendas, and company ones. Many of us are ready to find other alternatives, and they will evolve. I’d rather stay on Plex and support you. Even if that is by paying more.
One of the most obvious things I see about any product is to be able to open it and see what we want to see. This is the complete opposite of what there is today.
We should be able to prioritize and move around the options that mean the most to me. For example, 80% of the time I open Plex, I want to go to a Live Channel. I could probably pick 5-10 that I almost always go to.
Next, I want to be able to just dive in and continue something I already watched.
I would argue that the next behavior is to Discover other content that is tailored to me or suggested, followed by other recommendations.
You could design a UI that would allow us to customize and prioritize each of these and also to even add some sort of “advertised” direction if that is what brings in your money. Maybe even give the option of a premium vs. freemium version to eliminate that.
Otherwise, Plex is just cumbersome to use, at best. But that is the old UI. The new one … not even close to making my life easier. It makes it worse.
I couldn’t agree more. I was excited to try out the new experience. Now, I’m just hoping to god we can keep the ‘old’ experience. It’s enough of a struggle to walk my aging parents through getting to their grandkids event videos without this “new experience”.
At first, the new UI looked great. Until I started trying to use it or customize it.
I haven’t seen the new UI. So is Plex moving to pushing more of their own content up front? I was really afraid of this. It’s already annoying in the current UI (unless you disable a bunch of stuff, so at least we have that option).
It’s not so much that (all of that is still disable-able at the account level as per usual so if you’ve done that it should be no change). It’s more the more-clicks-for-the-same-thing and general clunkiness of flow and navigation that’s the problem. There’s also some slight over-crowding and odd library-tree visual decisions especially for those with large library counts. But the major thing is that you spend significantly more time navigating the experience than having it.
Most , if not all of your users, get a plex pass in order to manage and consume personal content, We need and expect to put that content front and center in our experience
Plex channels and the like may be appreciated by a few, but that is not the reason we use Plex
Its seems like you are flailing to add features- why do you think that we would care about “user reviews” even the “watch together” feature is useless to the great majority of us
I couldn’t agree more. In my case, I hardly ever use the live experience and would like the UI to only highlight the personal server aspects.
Right now switching libraries is a bit of a pain, for instance.
In any case, we all have different uses of the app and being able to personalize it would go a great way!
