Please bring Skip Intro to Chromecast - hundreds of millions devices out there

It must’ve been sometime this spring that I would see a Skip Intro button on my TV and click it with my TV remote, CEC magic. Then it went away. It was working for a while, when is it coming back?

Skip intro is definitely still there. I use it on all of my clients with no issue. I would try rescanning the library and if that didn’t work I would maybe do a Plex Dance with your TV show library and see if that fixes it. Just remember that it can take a good bit of time to finishing detecting intros after something like that.

Thanks, but I am specifically talking about Chromecast. I see Skip Intro in web client and others just fine.

If you are talking about one of the newer Chromecast with Google TV, it is definitely there, I use it every night when I watch TV in bed on mine. If you are talking about one of the older cast only Chromecasts that was never a feature available on them.

I have 3 different generations of cast only Chromecasts and this feature worked for a few weeks, then went away.

Don’t know what to tell you as Skip Intro was never supported on the cast only Chromecasts. I didn’t just pull that from my rear end. A quick google search will reveal as much. It likely never will be supported either now that those Chromecasts have essentially been replaced by the newer Chromecast with Google TV.

Skip intro as never supported on Chromecast. Skip TV Show Intros | Plex Support

Chromecast w/Google TV runs our Android TV app. (GoogleTv is essentially their rebranding of Android TV) and if you are using it in that way rather than as a Chromecast it should be there

Thanks @BigWheel i’ll try grab one of the new devices, they go on deep sale black friday. ooc, would i have to use the gtv remote to skip intros or will it work with my TV remote via CEC?

I’m not sure probably depends on how well the TV manufactures CEC works to detect the device. Mine is connected to a Samsung TV that I lost the remote to about a year ago. The GTV is only device I use on that TV so I just use the GTV remote. I have my GTV remote set up to control the power/volume of the TV and I never change the inputs on TV.

:man_facepalming: if I say it it’s definitely wrong. If BigWheel says it it’s the gospel. Maybe give trusting the advice of people other then Plex employees a try. Also I’ve used my Chromecast with Google TV on 3 different brands of TV now and never had the TV remote work to control it. But the Chromecast with Google TV has an excellent remote that can control a ton of features. On my bedroom TV it is the only remote I have.

well let’s be honest, the new gtv doesn’t magically replace the hundrerds of millions, if not billions, of multiple generations of existing chromecast devices. i understand the product prioritization for the new shiny, but extending the Skip Intros functionality to previous generations of chromecast would positively affect millions of users like me.

Try reading @BigWheel reply again. Chromecast and Android Tv are two different things.

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Does this invalidate my Feature Request to support hundreds of millions of devices already in people’s homes?

I didn’t know this was a features request. in this topic you made statments

As if the feature existed for chromecast already and you used it before. We were only pointing out to you that it did never did and were confused about your statements especially since CHromecast does not really work with TV remotes. Which lead me to wonder if you using the new Chromecast W/Google TV which runs our Android TV app. But it appears you were not.

You can of course make the feature request it just was not clear that is what you were doing. I’ve moved this to the feature request section of forums. But I think there may already be an existing request for this you can vote on.

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Yeah I did start off feeling quite strongly that I indeed used this feature w Chromecast. After you said this was never supported, I started to doubt myself - Plex on Chromecast already does all things CEC, I did in the past use the Xbox client, which is supported - so I could be confused. While I have older builds of the server to try repro and validate my (in)sanity, I don’t have older builds of the android client, so I can’t. I work in software, shipping experimental features and then pulling them happens all the time, so I was operating under the assumption that that’s what was going on. But, since you’re an employee and hopefully have a good sense of what’s really happening, I’m happy to concede that my memory is probably failing me.

I feel it should be made clear that hundreds of millions is not even remotely close. In 2017 Google reported that there had been approx. 55 million “Chromecasts and Chromecast built-in devices” sold. That’s after 4 years on the market and includes a whole bunch of devices that don’t even line up with what you are talking about here. Remember that there was a Chromecast audio that could only cast audio? That means on average they sell about 13.75mil devices a year, but Google themselves stated the sold numbers had slowed to about 5 million a year by 2017 putting the likely current number somewhere around ~70 million sold over its lifetime if they had held at that rate. Even assuming the number is somehow higher, it’s probably fair to guess that 25% or more of those are dead or missing, putting numbers WAY below even 100 million, it’s probably more like 50% as it’s a pretty cheap piece of consumer electronics. Of those, how many are used for Plex compared to the other platforms they support? Probably not very many. I imagine cast-only Chromecasts are well below even 5% of the clients being used on Plex right now. So why would Plex devote the resources to bringing that feature to a platform that is niche at best and dying at worst?

Your and my analysis assumptions and findings are different.

I think the arbiter here is Plex, they know how many eyeballs they have on the niche platform. Hence their ongoing support for it. I’m just asking for feature parity.

Except I didn’t assume things, I brought facts. There are not even 100 million Chromecasts out there, let alone multiple hundreds of millions. Also, feature parity doesn’t happen with platforms that are like I said at the best niche and at the worst, dead.

Roku is king around the world, but chromecast is second, definitely higher than amazon fire tv, another supported client, or even apple tv.
https://trends.google.com/trends/explore?date=today%205-y&q=chromecast,apple%20tv,amazon%20fire%20tv,roku

First based on the data that you posted, Chromecast is the third most searched term on Google. Making your statement incorrect. Second search data is not indicative of product sold. Third I gave you the confirmed by Google who built the damn thing sales data.