I just had an incident where the damned update nag screen appeared right after I clicked the play button for a video. When I dismissed it I could hear the video’s audio playing but there was no way to navigate back to the video itself. I had to force quit and restart the app to fix it!
Please please please please remove this nag screen! I agree with @ninjaroll, this is the single most annoying part of my Plex experience by a wide margin.
I run a Plex Server install thru Docker which of course is managing the updates. I shouldn’t be seeing these notifications or at least have some kind of option. Most of the other Docker containers are aware of this issue and turn off auto-updates and notifications.
I just came here to say exactly the same thing, I use docker so this is really annoying, please give us a way to disable this notification. I have a cronjob setup to update my containers at 3am
YES Please please please give us the option to disable update notifications. I set up and manage plex servers for family and they see the message and try to go in and update things themselves and everything breaks. I would like to update only at specific intervals.
Another thing that’s so annoying about this is that, even when I do install updates and get rid of these notifications, server updates are pushed out to the stable channel frequently enough that it feels like it’s just a few days later until they come back again. Everyone rolls their eyes and groans every time that damned update nag pops up on my Apple TV.
@DaveBinM Over a year ago you said you all were discussing this internally. There’s still no visible movement towards fixing this! Can you give an update?
This is by far the most annoying thing about using Plex for me. (The good news there is that Plex doesn’t give me too many other annoyances these days.) I dream of the day the update nag goes away.
I have the same experience. The update notifications should only appear on the server admin console. Viewers / app users should never see it, much less be prompted to update the server.
What is the point of this update notification? I mean I already have the server side setup so it updates automatically every night. When you have that setting enabled it should NEVER trigger a do you want to update notification on the client side. This also doesn’t affect only apple devices. This affects my android tv as well. Is there a specific IP address used to check for updates? If there is what is it so i can block access to the update server between certain times of the day…this way i can still have it update automatically ever night but without it nagging me during the day.
Unfortunately there’s no easy way to block it – I’ve looked into it!
Last I checked, what I found is that you’d need to use an HTTPS proxy with your own certificate to snoop on all of the HTTPS requests Plex Media Server is making, figure out which URL is the update check, and then block it during certain times of day. I haven’t gone the extra mile to set something like this up, but I might just finally do it at some point because I’ve been getting annoyed by these update nags for years now!
Come on, Plex devs… give us the option to turn this crap off! Preferably on all of our Plex clients.
Did you trace it? I’m wonder if the notification works like push notifications where a server like Apple APNS or Google’s ( forget the name ) connects to “online” ( think SIP presence status ) devices and sends the message to the app. This is the opposite of a pull where there is a message queue and clients pull messages off of the stack.
It might be the Plex Media Server reports it’s version to Plex periodically and if it’s version isn’t current , Plex’s and “update available” message is created and send to whatever messaging service they have , which delivers it to the clients.
So to stop it, you would need to interrupt that flow. Since you only own the Plex server and the device , you would need to block it at one of those 2 places. I don’t know how you would block it at the device, but perhaps you could block it on the Plex Media Server side.
Or, Plex could kindly add logic in the flow that reads user preference and decides what messages to deliver and to where.
I like how some apps do it, where you can select how you want to be notified
Mobile( Push notifications )
Web browser alerts
Email
Other notification service ( pushover , pushbullet , etc )
Of course, this is me dreaming that we’ll get this. Hehe. Also, I want a winning lottery ticket!
I just got caught out looking through my library on my TV, went to click onto a movie and suddenly I’m updating the server.
Literally the most bizarre UI choice I’ve seen in recent years.
Either hide it in the side menu so it’s not interfering with the users actions, or ideally just remove it from clients completely, I do not see any situation where it would make sense to update the Plex server from the client.
I’m trying to create a server for my parents and the moment they see a popup like that they’re going to want to just switch back to the normal TV. We need Plex to be incredibly user friendly please