Plex Access via custom URL

Plex Media Server Remote Access
1

Server Version#: 1.29.2.6364
Player Version#: 4.110.1 - I think
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>

Hey All

Plex is hosted on my Synology directly (not docker or otherwise) and I am trying to get my ios/android tv app access plex via my custom URL. Web app works fine as the server is logged in and I presume is publishing the custom URL, however I cannot get the apps to even see the URL. Within IOS I’ve tried specifying a manual IP but with no success.

Any help would be appreciated. Thanks

2

PMS will always publish using the automatic (brokered) URL which the apps know.

Any Custom URL which you provide will be added to the publishing list.

  1. Full https://FQDN:port notation where the port is your WAN port-forwarded port.
  2. PMS must have also added (imported) the external FQDN else it will not allow access (Settings - Server - Network - Show Advanced)

Don’t forget to hit SAVE when making changes.

3

Thank @ChuckPa. I can confirm that I have entered https://FQDN:wan port. I’ve also entered WANIP: wan port. Still no luck

Note that dns entry is cached with cloudflare just in case that makes a difference. (I’m using my own domain)

What am I doing wrong?

4

I looked at your account.

You’re fine – I’m the idiot :man_facepalming:

You enter the URL (the https://fqdn part)
Plex uses your Remote Access port automatically.

I can see your FQDN published.

Try it now: https://YOUR.FQDN.TLD:your_published_port

5

No worries at all. So I should just enter my FQDN without a port? Even though my wan port is one that is not known?

6

Go look at the server. Settings - Server - Remote Access.

It will show you the WAN port number

This all depends on how you want to access things.

If doing a fully manual server addition to a Plex app, then you’ll need the WAN port.
If you’re selecting it, you’ll be able to use the FQDN without port.

7

Thank you. I think we are taking about a fully manual server addition here. The remote access section is just showing the standard 32400 port, which I am not using.

So all I need to do is specify the port u see custom url?

8

Yes, you will need to specify your external WAN port in the URL.

9

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