At my work, we’re behind a firewall/proxy which prevents native access to Plex.
An easy workaround was to use port forwarding on my router + I have a DDNS domain and so it was pretty easy to connect to Plex via the web without any problems.
I don’t really want my Plex video library be potentially visable to colleagues. Music is no problem, but I’m sure my bosses wouldn’t be happy to see a video library on my screen when I’m working.
Is there a way I can configure a custom URL/Port in PlexAMP so that I can connect to my main home server?
This request/query is for Windows and Android.
The way it works in Plex in general, is you tell plex.tv which domain name and port number you are using for your server. Then plex.tv tells all plex clients to go there as soon as they are signed into your plex.tv account.
Most of the time you also need a fitting security certificate for your domain name, for secure connections to function.
However, if your company firewall is preventing access to plex.tv, your plex client won’t be able to get information where to find your server. So it won’t work unfortunately.
I have connections set as Preferred, not mandatory and I now have in the “Custom server access URLs” box the domain which is working for Plex web.
e.g. ddnsdomain.com:1234
It’s still not connecting PlexAmp (PC) to my server music library so I’m not sure what else I can do except maybe wait and try later in case it takes time for Plex.tv to collate and process the information?
The changed configuration will indeed take a while until it reaches all your clients.
I’d attempt at least a server restart.
You can force the client to fetch fresh information from plex.tv by singing it out from your plex account, restarting it and back in.
“Custom server access URL” also needs a protocol, so http://ddnsdomain.com:1234 would be correct if you don’t have a security certificate for the domain.
Keep also in mind that it won’t work that way if you set “Secure Connections” to “required” on the server side.
Sadly I had to give up on PlexAmp as the firewall is blocking Plex.tv altogether.
But the easy workaround was to create a new plex account (MeAtWork@domain.com), added it as a friend and shared only the music libraries with it.
Although not as clean as PlexAmp, I sill get my music and if someone hijacks my PC then they can’t do any harm to my Plex server
Dear OttoKerner,
I just configured “my-ip.net:32400” and it worked. Do I need to set this up on every client? I just want a backup remote access method just in case plex does not recognize my public IP changed.
is it enough to set this custom url in server settings once and be good?
tried it. did not fix my “remote playback not available” error unfortunately. server sometimes drops remote access. don’t know why. tried troubleshooting tips, but no success, yet.
