Plex and DLNA on Sony 55XE7096

Hi, I have a Sony KD-55XE7096 tv and I have an issue with the subtitles on h264 videos.
I am attaching below the configuration file that the Sony tv responds to the Plex Server, and I am also attaching the logs of the plex server as well.

Any ideas for a working profile for this tv?

Thank you,
Thanasis

Server Version#: 1.18.2.2058
Player Version#: unknown

Plex server logs:

Nov 25, 2019 20:31:10.677 [15624] DEBUG - NetworkServiceBrowser: Parsing SSDP schema for http://XXX.XXX.XXX:2870/dmr.xml
Nov 25, 2019 20:31:10.678 [15624] DEBUG - HTTP requesting GET http://XXX.XXX.XXX:2870/dmr.xml
Nov 25, 2019 20:31:10.680 [15624] DEBUG - HTTP 200 response from GET http://XXX.XXX.XXX:2870/dmr.xml
Nov 25, 2019 20:31:10.680 [15624] DEBUG - NetworkServiceBrowser: found 1 SSDP devices via http://XXX.XXX.XXX:2870/dmr.xml
Nov 25, 2019 20:31:10.680 [15624] DEBUG - NetworkServiceBrowser: SSDP arrived: XXX.XXX.XXX (KD-55XE7096)

Sony KD-55XE7096 dmr.xml file:

<?xml version="1.0" encoding="utf-8"?><root xmlns="urn:schemas-upnp-org:device-1-0" xmlns:dlna="urn:schemas-dlna-org:device-1-0">

<specVersion>

<major>1</major>

<minor>0</minor>

</specVersion>

<device>

<dlna:X_DLNADOC>DMR-1.50</dlna:X_DLNADOC>

<deviceType>urn:schemas-upnp-org:device:MediaRenderer:1</deviceType>

<friendlyName>KD-55XE7096</friendlyName>

<manufacturer>Sony Corporation</manufacturer>

<manufacturerURL>http://www.access-company.com/</manufacturerURL>

<modelDescription>IPI Media Renderer</modelDescription>

<modelName>KDL-32W700B</modelName>

<modelNumber>1.0</modelNumber>

<modelURL>http://www.access-company.com/</modelURL>

<UDN>uuid:13cb9628-1df2-11b2-b3de-70260586f667</UDN>

<serviceList>

<service>

<serviceType>urn:schemas-upnp-org:service:RenderingControl:1</serviceType>

<serviceId>urn:upnp-org:serviceId:RenderingControl</serviceId>

<SCPDURL>/dmr_rcs.xml</SCPDURL>

<controlURL>control/RenderingControl</controlURL>

<eventSubURL>event/RenderingControl</eventSubURL>

</service>

<service>

<serviceType>urn:schemas-upnp-org:service:ConnectionManager:1</serviceType>

<serviceId>urn:upnp-org:serviceId:ConnectionManager</serviceId>

<SCPDURL>/dmr_cms.xml</SCPDURL>

<controlURL>control/ConnectionManager</controlURL>

<eventSubURL>event/ConnectionManager</eventSubURL>

</service>

<service>

<serviceType>urn:schemas-upnp-org:service:AVTransport:1</serviceType>

<serviceId>urn:upnp-org:serviceId:AVTransport</serviceId>

<SCPDURL>/dmr_avts.xml</SCPDURL>

<controlURL>control/AVTransport</controlURL>

<eventSubURL>event/AVTransport</eventSubURL>

</service>

</serviceList>

<iconList>

<icon>

<mimetype>image/jpeg</mimetype>

<width>48</width>

<height>48</height>

<depth>24</depth>

<url>/icon/DMR-small.jpg</url>

</icon>

<icon>

<mimetype>image/png</mimetype>

<width>48</width>

<height>48</height>

<depth>24</depth>

<url>/icon/DMR-small.png</url>

</icon>

<icon>

<mimetype>image/jpeg</mimetype>

<width>120</width>

<height>120</height>

<depth>24</depth>

<url>/icon/DMR-large.jpg</url>

</icon>

<icon>

<mimetype>image/png</mimetype>

<width>120</width>

<height>120</height>

<depth>24</depth>

<url>/icon/DMR-large.png</url>

</icon>

</iconList>

</device>

</root>

I have a similar TV, Sony Bravia 2017 Model KD-49XE7002. I’m using the TV’s Media -> Video menu to stream from my Plex server over DLNA.

I can’t help you with subtitles because they work on my TV (although this depends if the media source has bundles the subtitles in properly).

If it’s any help, my TV ends up using the ‘Generic’ DLNA profile according to the Plex logs.

Out of curiosity, does your TV display the DLNA cover art / thumbnails properly? I’ve got a separate thread detailing this problem (2017 Sony Bravia not displaying cover art for films - instead the first frame of the film) so am curious as to whether your TV (considering it’s such a close model to mine) supports this.

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