Plex Android app does not display XMLTV programme artwork despite HTTPS

Live TV & DVR
,
1

Server Version#: 1.115.0.426-4e960a1d (docker)
Player Version#: 2026.7.1 (Android)
Tuner Make/Model: Dispatcharr / Tunarr
Guide/Lineup name: [XMLTV / Dispatcharr]
Using XMLTV?: Yes
Channel number/Name: Autism Network

I’m experiencing an issue with Live TV programme artwork in the current Android app.

Initially, both the channel logo and programme artwork were not displaying in the new Plex Android app. I found that the XMLTV feed was generating HTTP URLs for the artwork. After changing the configuration so that the generated URLs use HTTPS, the channel logo started displaying correctly.

However, the programme artwork is still missing in the new Plex Android app.

The artwork URLs themselves are accessible over HTTPS and work correctly when opened directly on the Android device.

The same EPG/programme artwork works correctly in:

  • Plex Web
  • The older Plex Android app
  • Plezy
  • Windows App

Only the new Plex Android app appears to have the issue.

So far, this seems to indicate that:

  • HTTPS fixes the channel logo issue.
  • The programme artwork URLs are valid and accessible.
  • The programme artwork is correctly present in the XMLTV feed.
  • The issue appears to be specific to how the new Android client handles XMLTV programme artwork.

Could this be investigated as a Live TV/EPG programme artwork issue in the new Android client?

2

You should double check that version; it’s pretty old at this point. The current app version is 2026.18.1.

I’m not suggesting that this problem has necessarily been fixed, but it would be best to troubleshoot with an up-to-date version.

3

Hi,

I’m experiencing exactly the same issue with Plex for Android TV version 2026.19.1, running on a Chromecast with Google TV.

I’m using ErsatzTV as an HDHomeRun tuner, with an XMLTV guide containing channel logos and programme artwork.

Here’s what I’ve verified:

  • Plex Web: All channel logos and programme posters display correctly.
  • Plex Android TV: Channel logos and programme posters are missing from the Live TV guide.
  • HTTP artwork URLs: Images are accessible from the local network and return HTTP 200.
  • HTTPS channel logo test: I replaced one channel’s HTTP logo URL with a public HTTPS image URL. After refreshing the guide, that logo appeared correctly on Android TV.
  • Programme posters: These remain missing on Android TV, even though they display correctly in Plex Web.
  • Plex server logs: Plex successfully retrieves the artwork from ErsatzTV, so the images are accessible to the server.

I’ve also tried refreshing the EPG and clearing the Android TV app cache, without success.

This suggests an issue with how the newer Plex Android TV app handles XMLTV artwork, rather than a problem with ErsatzTV or the image files themselves.

Can someone from the Plex team confirm whether this is a known issue being investigated? Is a fix planned for an upcoming release?

I’m happy to provide additional logs or perform further tests if needed.

Thanks!