I noticed the same issue, and it was either loading forever, or playing in very low quality as it was not connecting locally, even though every other Plex device in the house connects to the local instance fine. It may be related to this thread which seems to be the problem Plex App on Hisense VIDAA – Can’t play local content - #3 by mccau88
Related topics
| Topic | Replies | Views | Activity | |
|---|---|---|---|---|
| Plex App on Hisense VIDAA – Can’t play local content | 10 | 1583 | May 18, 2026 | |
| Official Support Request: Persistent buffering issues on VIDAA OS (Hisense TVs) - Lifetime Plex Pass | 33 | 340 | May 23, 2026 | |
| Buffering on Hisense C2 (Vidaa OS) | 1 | 53 | May 2, 2026 | |
| Streaming app on hisense VIDAA does not work AGAIN | 3 | 1579 | November 30, 2025 | |
| Plex stops working or closes on vidaa | 46 | 1495 | November 22, 2022 |